Salesforce Marketing Cloud Implementor

We are looking for a Salesforce Marketing Cloud Implementor, with strong Salesforce Marketing Cloud expertise to join our delivery team.

This is a hands-on technical role focused on designing, implementing, and optimizing marketing automation solutions on the Salesforce platform for a variety of customer projects. You'll work closely with internal Solution Architects, Project Managers, and Developers to translate business and marketing requirements into scalable, well-built technical solutions.

The ideal candidate has solid, hands-on command of the Salesforce Marketing Cloud infrastructure- data model, SQL, automations, and integrations, combined with a good understanding of marketing automation strategy, and is looking to grow into more complex enterprise implementations.

Responsibilities

• Design, configure, and implement marketing automation solutions on Salesforce Marketing Cloud

• Build and maintain the SFMC data structure: Data Extensions, Contact Builder, and data relationships, following platform best practices

• Build and maintain customer journeys, workflows, automations, and campaign logic using Journey Builder and Automation Studio

• Develop audience segmentation using SQL Query Activities and data validation processes

• Implement personalization and dynamic content (AMPscript / dynamic content blocks)

• Support integrations between Marketing Cloud and Salesforce CRM (Marketing Cloud Connect) and external systems via APIs

• Manage data flows: imports/exports, file drops, and third-party marketing technologies

• Ensure data quality, deliverability, and platform best practices across multiple projects

• Monitor, troubleshoot, and optimize automation and journey performance

• Collaborate with internal Solution Architects, Developers, and Project Managers to deliver successful implementations

• Maintain technical documentation and implementation standards

• Stay up to date with new Salesforce platform capabilities and marketing automation best practices

Requirements

• 2–4 years of hands-on experience with Salesforce Marketing Cloud (required)

• Solid working knowledge of the SFMC infrastructure: Journey Builder, Automation Studio, Email Studio, Contact Builder, and Data Extensions

• Familiarity with the Salesforce ecosystem and basic understanding of the Salesforce CRM data model (Leads, Contacts, Campaigns)

• Good SQL skills for audience segmentation and data validation within SFMC

• Hands-on experience configuring automations, journeys, triggered sends, and campaign workflows

• Experience with data imports/exports and platform integrations; familiarity with REST/SOAP APIs

• Strong understanding of marketing automation concepts, customer journeys, segmentation, and lifecycle marketing

• Strong analytical and problem-solving skills

• Ability to manage multiple implementation projects simultaneously

• Excellent organizational skills and attention to detail

• Fluent English

Advantages

• Salesforce Marketing Cloud certifications (Email Specialist, Marketing Cloud Consultant)

• Hands-on experience with AMPscript, SSJS, or HTML/CSS for email development

• Experience with Marketing Cloud Connect or Salesforce CRM integrations

• Experience working for a marketing technology agency or Salesforce implementation partner

• Familiarity with Mobile Studio (SMS/WhatsApp) or CloudPages

• Knowledge of additional marketing automation platforms such as HubSpot, Braze, or Marketo

• Experience working in Agile environments