Technical Support

Flashy is a SaaS platform for marketing automation, eCommerce, and retail. The platform includes email and SMS marketing, website pop-ups, customer segmentation, product recommendations, reviews, advertising audiences, and more. Our goal is to help businesses create better and more personalized customer experiences, increase sales, and improve customer retention.

Position Details 100% remote, full-time position, Sunday through Thursday, 9:00 AM–6:00 PM.

Role Level This is a junior-level position, suitable for someone with a background in Technical Support.

What You’ll Do:

Technical Support – Help customers with technical questions and issues, investigate and solve problems, assist with integrations and platform-related issues, and provide professional and effective solutions. Platform Guidance & Training – Guide customers on how to use the Flashy platform, explain features and best practices, and help them get the most value from the system.

Requirements:

At least 1 year of hands-on experience in Technical Support or Customer Success.

Excellent Hebrew skills – speaking, reading, and writing.