Country Lead - SMB

About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

At Wolt, we’re building the platform that helps people discover and get almost anything in their city delivered in minutes. As part of DoorDash, we’re scaling across 30+ countries, serving 55+ million registered users and partnering with more than 200,000 restaurants and retailers globally.

In Israel, Retail partners are one of the most important parts of our business — and our Account Management team is central to how they grow with Wolt. We help partners improve performance, reach more customers, adopt products like Wolt Ads, Promotions, Wolt Drive and Wolt+, and build stronger, more profitable businesses.

We’re now looking for a Country Lead responsible for a nationwide portfolio of thousands SMB retail partners across Israel.

This is a high-impact commercial leadership role for someone who wants to build both people and business results. You’ll coach a talented AM team and managers, improve how we prioritize and grow our partner portfolio, raise the quality of commercial conversations, and turn data into concrete action. Your work will directly influence GOV growth, Ads and Promo revenue, Wolt Drive and Wolt+ adoption, and the way Account Management is run in Israel.

You’ll report to the VP of New Vertical in Israel, work closely with the wider AM team, including Enterprise Account Managers, as well as Sales, Merchant Services, Marketing, Strategy & Operations, Ads & Promotions, Wolt Drive. This is a rare opportunity to shape a core commercial team at Wolt Israel.

What You’ll Be Doing

As New Vertical Country Lead - SMB, you will be responsible for leading, coaching, and developing a high-performing team of Account Managers responsible for our SMB venues while driving commercial impact across a large and strategically important Retail portfolio.

You will help translate Wolt’s commercial strategy into strong day-to-day execution in the field — making sure the team knows where to focus, how to use data, how to grow partners, and how to deliver consistently across Israel.

Day-to-day in this role you’ll:

• Own the SMB Retail business end to end, with full responsibility for the commercial performance, strategy, and development of one of Wolt Israel’s three key retail growth streams.
• Lead, coach, and develop AM leads, SMB Account Managers managing Retail partners across Israel.
• Support your team in building robust relationships with partners to understand their needs and identify opportunities for growth.
• Drive commercial performance across GOV growth, Wolt Ads, Promotions, Wolt Drive,, and other strategic priorities.
• Support team in commercial negotiations and operational problem-solving.
• Build a high performance, high ownership team through clear priorities, regular coaching, performance follow-up, and ongoing collaboration.
• Lead by example by demonstrating Wolt values and behaviors, creating a positive work environment that enables the team to grow.
  
  

Our humble expectations

• At least 7 years of experience in Account Management, Sales, Customer Success, or Business Development, including proven experience leading commercial teams, setting goals, coaching performance, and holding team members accountable for results.
• Strong analytical skills and commercial acumen comfortable using dashboards, spreadsheets, and performance data to make decisions.
• Excellent relationship builder who collaborates across Marketing, Operations and Support to deliver outcomes.
• High ownership, bias for action, and a humble, collaborative leadership style.
• Fluent Hebrew and English, both written and spoken.
  
  

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going!

We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today! 💙

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.