Customer Service Representative

Air Doctor, a high-growth travel health startup, is looking for Customer Care Representatives to join our Customer Care team!

Air Doctor is a global travel-health tech startup that helps travelers get fast, reliable medical care anywhere in the world when they get sick far from home.

We’re looking for our next team members: people who will thrive in the service world, work closely with global teams with passion, and make a meaningful impact on our customers’ experience in the moments that truly matter.

We seek people who love teamwork, are tech savvy, have a high level of English, strong decision-making abilities, and can perform in a fast-paced environment. If you believe you are the right fit, join us!

Location: Beit Nekofa (near Hemed Interchange and Mevaseret Zion)

Shifts: 24/7 shift work (including nights and weekends)

Work Model: Hybrid – combination of office and remote work

Travel reimbursement

Cibus card

Requirements:

• High-level proficiency in English and Hebrew, both spoken and written – required
• Ability to work well both independently and collaboratively
• Experience working with global teams / in a global environment – an advantage
• Excellent customer service and interpersonal skills
• Ability to multitask and perform in a fast-paced environment
• Strong decision-making skills
• Command or leadership background – an advantage
• Bachelor’s degree – an advantage

Please send your CV to: [email protected]