Data center Operations Manager

Company Description

MedOne delivers enterprise-grade colocation, sovereign cloud solutions, and a true hybrid data center platform - all built on Israel’s most connected infrastructure.

Chosen by government, global tech firms, and critical industries to run their most sensitive workloads - with resilience, performance, and control.

Key Responsibilities & Tasks:

• Oversee day-to-day facility operations and coordinate with the Projects, Engineering, Electro Mechanical systems
• Train and drill operations and maintenance teams.
• Perform Tier 1 handling of electrical, UPS, cooling/HVAC, and physical infrastructure systems (busbars, electrical cabinets).
• Identify, locate, and isolate faults.
• Lead upgrade and change projects at the facility, alongside broad support for the operations team.
• Build and own the facility's maintenance plan, including innovative cooling and energy-storage methods.
• Own SLA compliance with customers, including familiarity with contract terms.
• Manage and oversee fault-repair vendors.
• Manage and oversee Tier 2+ maintenance vendors.
• Manage facility-specific maintenance contracts.
• Produce facility reports for the operations manager and customers.
• Manage facility inventory.
• Manage facility risk.
• Oversee building control systems, including the laptops/terminals used for building control.
• Be on-call and available to reach the site to resolve issues.

Requirements:

• 5–10 years of experience managing critical facilities.
• Degree in Electrical or HVAC Engineering, or a Practical Engineer certification with experience managing data center facilities.
• Prior experience managing employees and subcontractors.
• Ability to work in a complex, high-pressure environment with multiple stakeholders and interfaces.
• Proven knowledge and experience operating critical systems.
• Valid Certified Electrician license, at minimum.
• Good technical English.