Entra ID Security Engineer

Entra ID Security Engineer

The Junior Entra ID / IAM Operations Engineer supports secure and stable operations of the company’s global Identity & Access Management (IAM) services, with a focus on Microsoft Entra ID. The role is part of the Authentication Squad within the IAM Product Line and contributes to operational excellence, compliance, automation, and user experience across the organization. This position is designed for early-career talent who want to develop technical and operational skills in a global, modern, and automation-driven environment.

Key Responsibilities & Outputs

Operational Responsibilities

• Process standard incidents and service requests in Microsoft Entra ID following operational runbooks and ITIL-aligned procedures.
• Perform basic IAM lifecycle tasks such as user provisioning, access troubleshooting, group management, and initial application onboarding.
• Support the maintenance of IAM configurations under the guidance of senior engineers.
• Create and maintain documentation for internal teams, service desk, and end users.
• Support standardization and the handover of repetitive tasks to L1 support.

Service & Process Excellence

• Contribute to continuous improvement initiatives to enhance stability, efficiency, and service quality.
• Support audit readiness and compliance with internal security policies.
• Collaborate with platform teams (Active Directory, ADFS, sync services), service management, and external providers.

Agentic AI & Automation Integration

• Contribute to the company’s strategic initiative to embed Agentic AI across IAM operations as part of its modernization and automation roadmap.
• Work with AI-assisted runbooks, automated workflows, and intelligent troubleshooting tools to improve operational efficiency and reduce manual effort.
• Support the validation, testing, and continuous improvement of Agentic AI-generated operational outputs (e.g., recommended actions, automated remediations, and incident triage suggestions).
• Collaborate with senior engineers and platform teams to identify further opportunities where Agentic AI can streamline operations and improve user experience.
• Ensure all AI-enabled workflows adhere to the company’s security, compliance, and auditability standards.

Mandatory Requirements:

• Proven hands-on experience with Microsoft Entra ID (Azure AD).
• Daily experience managing, maintaining, and troubleshooting Entra ID environments.
• In-depth knowledge of Authentication & Authorization, including SAML, OAuth, OpenID Connect, MFA, and Conditional Access.
• Experience working with the Microsoft identity and security ecosystem.
• Familiarity with ITSM processes and working in a ticketing environment.
• Ability to provide end-user support and troubleshoot issues in an enterprise environment.

Communication Skills:

In addition to strong technical capabilities, this role requires ongoing communication with users, global teams, and various stakeholders across the organization.

Therefore, we are looking for candidates with:

• Excellent English communication skills, both written and spoken.
• Ability to explain technical concepts clearly and professionally.
• Experience working in a global environment and in roles involving interaction with customers or end users