Business Operations & PMO | Cybersecurity

About Up Defense

Up Defense is a fast-growing cybersecurity consulting and professional services company, delivering cutting-edge solutions across Cloud Security, Security Operations, Infrastructure Security, and Cyber Defense.

About the Role

We're looking for an exceptional Business Operations & PMO professional to become the operational right hand of our CEO.

This is not a traditional PMO or administrative Executive Assistant role.

You'll drive execution across Sales, Customers, Projects, Technical Teams, Finance, and Operations-ensuring priorities move forward, nothing falls through the cracks, and projects are delivered successfully.

Responsibilities

•  Lead project planning, execution, and delivery across multiple initiatives.
• Own project timelines, task tracking, follow-ups, and cross-functional coordination.
• Support the sales process by managing CRM, pipeline, proposals, and customer follow-ups.
• Partner closely with the CEO to drive business priorities and operational execution.
• Coordinate with technical teams, customers, and finance to ensure smooth delivery.
• Track operational metrics including resources, pricing, invoicing, and business controls.
• Identify risks, remove blockers, and ensure every initiative reaches completion.

Qualifications

• 3+ years of experience in Business Operations, PMO, Project Management, Delivery Operations, Sales Operations, or similar roles.
• Experience working directly with B2B customers and technical teams.
• Strong execution, follow-up, and organizational skills.
• Hands-on experience with CRM and project management platforms (Monday.com, Jira, Asana, ClickUp, Salesforce, or similar).
• Strong Excel / Google Sheets skills.
• Excellent English communication skills.
• High ownership, independence, and the ability to manage multiple priorities in a fast-paced environment.
• Strong affinity for AI tools such as ChatGPT and modern productivity technologies.
• Experience in Cybersecurity, SaaS, MSP/MSSP, IT Services, System Integration, or Professional Services

Why Join Us?

•  Work directly with the CEO in a high-impact role.
• Fully remote or hybrid - your choice.
• Join a growing cybersecurity company where you'll help shape how the business operates and scale alongside the company.