Network Operations Engineer

Network Operations Engineer

About the Role

A leading enterprise organization is looking for a Network Operations Engineer to join its IT division and take responsibility for the day-to-day operation of a large-scale enterprise network infrastructure, including over 1,000 network switches, 1,000+ wireless access points, core switches, routers, advanced firewall solutions, and supporting network services such as DNS and DHCP.

This is a hands-on role in a complex Enterprise environment, combining operational responsibility, technical troubleshooting, infrastructure projects, and close collaboration with Infrastructure, Information Security, vendors, and internal stakeholders.

Responsibilities

• Manage and maintain a large-scale enterprise network infrastructure.
• Monitor, troubleshoot, and resolve complex network issues.
• Provide Tier 1-Tier 2 network support to internal customers.
• Install, configure, replace, and maintain network equipment across multiple sites.
• Manage core switches, routers, wireless infrastructure, and network services.
• Participate in enterprise networking projects and infrastructure deployments.
• Create and maintain technical documentation and operational procedures.
• Collaborate closely with Infrastructure, Information Security, vendors, and internal customers.

Requirements

• At least 3 years of experience in Enterprise Network Operations.
• Hands-on experience monitoring, troubleshooting, and maintaining enterprise network environments.
• Experience providing Tier 1-Tier 2 network support in a Service Desk / Help Desk environment.
• Strong hands-on experience installing, configuring, and maintaining networking equipment.
• Deep understanding of networking and routing protocols.
• 3+ years of experience managing large switching environments (500+ switches), including firmware upgrades, software updates, configuration hardening, and version management.
• 3+ years of experience managing large wireless environments (500+ access points), including software upgrades, firmware updates, and configuration hardening.
• Experience implementing or supporting large-scale networking projects.
• Strong experience managing DNS and DHCP services.
• Experience writing technical documentation and operational procedures.
• Ability to provide technical guidance and knowledge transfer to users and colleagues.
• Cisco CCNA certification (or equivalent knowledge) - Required.
• Cisco CCNP - Advantage.

Advantages

• Experience with Next Generation Firewalls (Palo Alto, Check Point, or similar).
• Experience with SolarWinds, BackBox, or other network monitoring platforms.
• Experience with Cisco DNA Center.
• Experience working with Linux servers.
• Experience in Microsoft environments.
• Certifications from leading vendors such as Palo Alto or Check Point.

What We're Looking For

• Strong customer-service orientation.
• Ability to prioritize incidents and manage multiple tasks simultaneously.
• Excellent communication and interpersonal skills.
• Independent, organized, and highly responsible.
• Strong team player with the ability to collaborate across multiple departments.
• Ability to perform under pressure in a fast-paced environment.
• Fast learner with strong self-learning capabilities.
• Willingness to work outside standard business hours when required for planned maintenance activities.
• Fluent English, including strong technical reading and writing skills.