Collection Specialist

🚀 Collection Specialist - Maternity Leave Replacement

Moonshot Marketing is looking for an experienced Collection Specialist to join our finance team as a maternity leave replacement.

In this role, you will take ownership of customer billing and collections, monitor outstanding balances, perform account reconciliations, and work closely with internal stakeholders and global customers to ensure timely payments and accurate financial records.

This is a hands-on role in a fast-paced, global environment, requiring strong attention to detail, excellent communication skills, and the ability to independently manage multiple customer accounts and priorities.

🌟 Why You’ll Love Working at Moonshot

• Real Ownership: Lead core finance operations with independence and responsibility.
• Flexible Hybrid Culture: 2 days a week from our sea-view Tel Aviv HQ, the rest from wherever you do your best work.
• Perks & Benefits: 6 extended long weekends a year, vibrant happy hours, exclusive company events, and a collaborative team.
  
  

• At least 3 years of hands-on experience in billing, AR and collections within a global corporate environment.
• Experience working with NetSuite and/or Hashavshevet.
• Strong proficiency in Microsoft Excel and AI tools.
• Strong analytical skills and the ability to work with financial data and reports.
• Excellent written and verbal communication skills in English.
• High level of accuracy, organization, and attention to details.
• Ability to work independently, manage priorities, and meet deadlines.
• Strong interpersonal skills and the ability to work effectively with internal teams and customers.
  
  

• A proactive and service-oriented collections professional.
• A structured and organized self-starter.
• A detail-oriented problem solver who takes ownership and follows tasks through to completion.
• A solutions-focused team player who performs well in a fast-paced environment.
  
  

• Manage the end-to-end billing and collection process for customer accounts.
• Issue accurate and timely customer invoices.
• Monitor accounts receivable balances, aging reports, and overdue invoices.
• Follow up with customers regarding outstanding payments and payment commitments.
• Perform customer account reconciliations and investigate payment discrepancies.
• Allocate and record customer payments accurately.
• Maintain up-to-date collection notes, payment statuses, and supporting documentation.
• Work closely with internal teams to resolve billing and collection issues.
• Respond to customer inquiries regarding invoices, balances, and payments.
• Prepare reports on collection performance, overdue balances, and expected cash receipts.
• Identify collection risks, recurring issues, and opportunities for process improvement.
• Support month-end closing activities related to accounts receivable and collections.
• Ensure compliance with company procedures and internal controls.