Cloud FinOps Business Partner

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

NiCE operates at high cloud scale in a challenging environment, where best-practice FinOps turns that scale into measurable savings and business value. As a Cloud FinOps Business Partner, you'll sit at the center of how NiCE invests in, optimizes, and governs a large-scale cloud footprint. Working across Engineering, Operations, Finance, Procurement and IT, you'll drive cost visibility, lead optimization programs, and shape best-practice FinOps at scale - boosting the company's cloud efficiency and cloud governance.

How will you make an impact?

• Support business units with cloud cost transparency by preparing reports, dashboards, and cost breakdowns.
• Partner with Engineering, Cloud Ops, Finance and Product teams to turn cost insights into action
• Assist in company-wide cloud efficiency and cost-optimization programs by analyzing usage data and identifying savings opportunities.
• Track and maintain FinOps KPIs and reporting; build and maintain optimization roadmaps aligned with organizational goals.
• Monitor commitment coverage (Reserved Instances, Savings Plans) and flag commercial opportunities for review.
• Analyze AWS cost and usage reports and assist with budget tracking and variance analysis.
• Collaborate with internal stakeholders and help contextualize cloud billing data for non-technical audiences.
• Participate in FinOps initiatives around AI workloads and assist in tracking AI-related cloud costs.
  
  

Have you got what it takes?

• 2+ years of FinOps experience in large scale organizations.
• 2+ years of hands-on program management experience.
• Hands-on experience with AWS and Azure console and services; familiarity with GCP is a plus.
• Strong data-analysis skills and advanced proficiency in Excel.
• Bachelor's degree in Business Management, Economics, Accounting, or Information Technology.
• Understanding of accounting or financial concepts.
• Ability to manage and communicate with stakeholders effectively
• Proficient English
  
  

What’s in it for you?

Join an ever-growing, market-disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 11535

Reporting into: Manager, Cloud FinOps

Role Type: IC

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.