Email Infrastructure & Deliverability Manager

ROI Labs is a fast-growing marketing agency operating multiple Gaming brands across global markets.

We're looking for an experienced Email Infrastructure & Deliverability Manager to own our entire email infrastructure, deliverability strategy, and cross-brand email operations.

This is not a traditional Email Marketing role. You'll be responsible for designing, building, and managing the email ecosystem that powers multiple international brands while ensuring maximum inbox placement, strong sender reputation, and scalable email operations.

• Own and manage the company's email infrastructure across multiple brands and Email Service Providers (SendGrid, Brevo, and others).
• Design and maintain scalable multi-brand email architecture, including domains, dedicated IPs, subusers, API keys, routing, and authentication.
• Manage SPF, DKIM, DMARC, link branding, tracking domains, and overall email authentication.
• Build and execute IP warm-up strategies, sender reputation management, and deliverability optimization.
• Monitor inbox placement, reputation, bounce rates, spam complaints, blocklists, and overall email performance.
• Launch, manage, and optimize cross-brand email campaigns across multiple brands and databases.
• Build new email infrastructures and sending environments as the business grows.
• Work closely with CRM, Marketing, Product, BI, and Development teams on large-scale email initiatives.
• Troubleshoot deliverability issues and lead incident investigation and resolution.
• Leverage AI and automation tools to improve email operations, monitoring, and performance.
• Create documentation, best practices, and operational processes to ensure all email knowledge remains in-house.

• 3+ years of hands-on experience managing large-scale email infrastructure and deliverability.
• Strong hands-on experience with SendGrid (Brevo or other ESPs is a strong advantage).

Deep understanding of:

• Email Deliverability
• Dedicated IP Management
• Sender Reputation
• SPF / DKIM / DMARC
• IP Warm-up
• Email Authentication
• Domain & DNS Management
• Experience managing multiple sending domains, brands, or business units.
• Experience launching and managing high-volume email campaigns.
• Strong analytical, troubleshooting, and problem-solving skills.
• Comfortable working with technical teams, DNS providers, and external email vendors.
• Excellent English communication skills.
• Experience in iGaming, Affiliate Marketing, SaaS, or another high-volume B2C environment – a strong advantage.

• Experience with Google Postmaster Tools, Microsoft SNDS, GlockApps, MXToolbox, or similar deliverability tools.
• Experience with Marketing Automation platforms.
• Experience building email infrastructure from scratch.
• Experience using AI tools to improve email performance and operations.

• Own one of the company's most critical technical and business functions.
• Build and scale the email infrastructure behind multiple global brands.
• Lead strategic email initiatives with direct impact on revenue and customer engagement.
• Work with advanced technologies, AI-powered solutions, and a highly experienced Retention & CRM team.
• Opportunity to shape the long-term email strategy of a rapidly growing international company.

full-time, on-site role based in Hertzliya.