Head of Special Events Sales and Operations

Head of Special Event Sales & Operations | JEM’S Beer Factory & Restaurants

Help Shape the Next Stage of Growth for One of Israel’s Leading Hospitality & Craft Beer Brands

JEM’S is seeking an exceptional commercial leader to build, lead, and scale our Sales & Events business.

This is a senior leadership role responsible for driving revenue growth across private events, corporate hospitality, group experiences, and strategic partnerships. The successful candidate will lead the sales team, build world-class sales processes, develop new business opportunities, and ensure outstanding customer experiences from first contact through event execution.

We are looking for someone who combines strategic thinking with hands-on execution, thrives in a fast-paced entrepreneurial environment, and is passionate about hospitality, people, and growth.

The Opportunity

As Head of Sales & Events, you will own one of the company’s most important growth engines. You will work directly with senior management to expand revenues, improve conversion rates, develop new channels, and build a high-performing sales organization.

This is an opportunity to make a visible impact within a respected and growing hospitality and craft beer brand.

Key Responsibilities

Sales Leadership & Team Development

* Lead, mentor, and develop the Sales & Events team.

* Recruit, train, and manage sales professionals as the department grows.

* Establish clear KPIs, performance metrics, and accountability systems.

* Create a high-performance sales culture focused on results and customer satisfaction.

Revenue Growth & Business Development

* Drive growth in private events, corporate events, hospitality packages, and group experiences.

* Build relationships with companies, organizations, event planners, producers, and strategic partners.

* Identify and develop new revenue streams and commercial opportunities.

* Lead negotiations and close high-value agreements.

* Personally manage key accounts and strategic opportunities.

Sales Operations & Customer Experience

* Build and optimize the entire sales funnel from lead generation through contract execution.

* Improve lead management, response times, conversion rates, and customer satisfaction.

* Develop pricing strategies, commercial proposals, and event packages.

* Ensure a seamless customer journey from inquiry through event delivery.

Cross-Functional Leadership

* Coordinate closely with operations, kitchen, marketing, finance, and senior management teams.

* Ensure smooth transitions from sales to event execution.

* Work with the company’s marketing partners to maximize lead generation and brand visibility.

* Drive continuous improvement across processes, systems, and customer experience.

Analytics & Performance Management

* Analyze sales data, trends, and performance metrics.

* Prepare regular reports and strategic recommendations for management.

* Implement systems and processes that support scalable growth.

Qualifications

Required

* Proven experience leading and managing sales teams.

* Experience in events, hospitality, restaurants, catering, entertainment, or related industries.

* Strong track record of achieving revenue growth and commercial targets.

* Experience working with both corporate and private clients.

* Excellent negotiation, presentation, and closing skills.

* Experience with CRM systems, sales pipeline management, and reporting.

Preferred

* Experience building or scaling a sales department.

* Business development and partnership experience.

* Strong understanding of hospitality operations and customer experience.

What Success Looks Like

* Significant growth in event and hospitality revenues.

* Increased lead conversion rates and sales productivity.

* Strong pipeline visibility and forecasting.

* High customer satisfaction and repeat business.

* A scalable sales organization capable of supporting the company’s long-term growth plans.

What We Offer

* A senior leadership position with significant responsibility and influence.

* Direct impact on company growth and strategy.

* Competitive compensation package and performance-based incentives.

* The opportunity to build and lead a key business function.

* A dynamic, entrepreneurial, and people-centered culture.

* The chance to help shape the future of one of Israel’s most recognized hospitality and craft beer brands.

Location: Petah Tikva, Israel

If you’re a builder, a leader, and a growth-oriented commercial professional who loves hospitality, we’d love to hear from you.