Billing Operations Analyst

Directeam empowers startups to scale AWS efficiently through our premier FinOps ecosystem. We combine our flagship automated savings engine, Sombrero Savings, with our latest breakthrough: a Real-Time AI FinOps Agent. As a top-tier AI-Native AWS Partner, we don't just manage costs, we provide a strategic advantage that converts cloud waste into business runway.

Our innovation is delivering massive market impact. Our AI-backed service has already been adopted by our client base, delivering an average monthly cost reduction of over 30%. This innovation uniquely positions us as the dominant cloud optimization partner.

We're looking for a sharp, detail-oriented Billing Operations Analyst to take ownership of our end-to-end billing operations and ensure a seamless, accurate, and transparent invoicing experience for our customers. This is a critical role in maintaining trust, ensuring financial accuracy, and supporting our clients' cloud cost efficiency journey.

Key Responsibilities

• Orchestrate the Billing Lifecycle: Own and manage the billing process from usage ingestion to final invoice issuance, ensuring a reliable, "clock-work" monthly cycle.
• Pricing Logic Validation: Define and validate client pricing data within our platforms, ensuring complex commercial terms are accurately modeled and reflected.
• Generate Strategic Insights: Monitor billing data to identify trends or inconsistencies, providing actionable insights to leadership to improve financial accuracy and business efficiency.
• Cross-Functional Collaboration: Work closely with the development team to identify opportunities for automation and the integration of new AI tools into our billing workflow.
• Client Engagement: Collaborate with customers to address complex billing inquiries, providing the clarity and technical detail needed to maintain high levels of trust.
• Process Optimization: Proactively suggest and implement improvements to internal workflows to scale our operations as our client base grows.

Requirements

• Educational Background: A degree in Data Science, Statistics, Industrial Engineering, Mathematics, or a related field.
• Analytical Experience: A proven ability to handle large, granular datasets in data analysis or cost analysis, catching what others miss.
• Excel Proficiency: Advanced Excel skills with a strong focus on data modeling and complex conditional logic.
• Strategic Thinking: Ability to solve complex problems and optimize manual processes into scalable, automated workflows.
• Communication: Excellent interpersonal skills in Hebrew and English (written and verbal), with the ability to bridge the gap between technical and business stakeholders.
• Professional Attributes: Self-motivated, highly organized, and able to work independently while managing multiple tasks and deadlines with a "can-do" attitude.
• Precision & Pedantry: You double-check your own work before anyone else has to. An unreconciled cent or a mismatched formula bothers you until it's fixed — "close enough" isn't in your vocabulary.

Advantages

• 2+ years of experience in data analysis or cost analysis.
• Hands-on experience in FinOps, AWS Cost Explorer, or managing cloud cost data.
• Proficiency in SQL, Python, and experience with AWS or other cloud platforms.

Why Join Directeam?

• Real Ownership: Take full responsibility for a key financial process in a high-growth startup.
• Strategic Visibility: Work closely with the VP Finance and the leadership team.
• Innovation-First: Be part of automation and AI initiatives in the finance and FinOps space.
• Professional Depth: Gain deep exposure to AWS, FinOps, and customer billing at scale.

Our office is located at Beit Gibor Sport Tower, Ramat Gan, near Tel Aviv Savidor Central railway station.