Dispatcher I

Shift Monday to Friday 8-5 with rotating nights and weekend on call

Position Summary

This position is responsible for executing a daily plan for movement of all freight within an assigned area.

Essential Functions

• Assess customer needs and timing of deliveries
• Manage daily delivery schedule for drivers
• Provide frontline customer service for existing accounts
• Answer all incoming phone calls promptly and courteously
• Monitor e-mail for incoming orders, inventory updates, and communication between team members
• Solicit freight from customers
• Create loads in dispatch system
• Divide dispatch responsibilities with other team members
• On-call duties as needed
  
  

• High school diploma or equivalent
• Excellent conflict resolution and skills
• Effective oral, written and interpersonal communication skills
  
  

• Promote positive work habits including effective and timely communication, teamwork and respect for co-workers.
• Provide constructive guidance to other employees and representatives of third parties.
• Contribute to providing the highest quality of products and services to customers.