Technical Service Technician

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

Join a leading global medical technology company located in Jerusalem and become part of a professional team driving innovation, quality, and meaningful impact on patients' lives. In this role, you will work with advanced technologies, develop technical skills, and be part of a supportive and empowering community. If you're seeking a professional challenge with real significance – this is the place for you!

This is an on-site role based in our Jerusalem facility, within a technologically advanced and supportive environment. The position involves working in a diverse team, reporting to the Technical Service Manager, and offers opportunities to engage in development and training processes. No frequent travel is required.

Responsibilities may include the following and other duties may be assigned:

• Analyze failures of returned medical devices.
• Repair devices returned from OEM customers.
• Perform post-repair testing to ensure device functionality.
• Support service line operations including inventory counting, spare parts forecasting, maintenance, gas cylinder replacement, packaging, and shipment handling.
• Work in accordance with quality and safety procedures.
• Collaborate with diverse teams across the organization.
  
  

Required Knowledge and Experience:

• Technical certification or high school diploma with at least two years of technical/laboratory experience.
• Fluent in Hebrew.
• Basic English proficiency for routine operations.
• Ability to work independently with high motivation.
• Flexibility to work across different stages of the service process.
• Strong teamwork skills in a diverse environment.
  
  

Desirable:

Previous experience in the medical device industry is considered an advantage.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

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Recruitment Fraud Alert

We are aware of phishing scams targeting job seekers. Please keep the following in mind:

Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses.

Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.

If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments.

If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at [email protected].

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Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).