Dynamics 365 CRM Project Manager & Business Analyst

Dynamics 365 CRM Project Manager & Business Analyst | Leading Insurance Company | Central Israel

Job Description

A leading insurance company in Central Israel is looking for an experienced Dynamics 365 CRM Project Manager & Business Analyst to lead enterprise CRM projects from planning through implementation.

This role combines project management, business analysis, and hands-on Dynamics 365 CRM implementation while working closely with business stakeholders, development teams, QA, and infrastructure groups.

Responsibilities

• Lead Dynamics 365 CRM projects from initiation through Go Live.
• Gather and analyze business and technical requirements.
• Manage project scope, timelines, budgets, and releases.
• Coordinate development, QA, infrastructure, and business teams.
• Lead system integrations and cross-functional initiatives.
• Prepare functional and technical specifications.
• Support deployment, user adoption, and ongoing system improvements.
• Drive continuous optimization of business processes.

Requirements

• At least 3 years of experience managing Microsoft Dynamics 365 CRM projects.
• Hands-on experience implementing Dynamics 365 CRM.
• Strong experience in business analysis and requirements gathering.
• Experience managing budgets, project plans, and cross-functional teams.
• Excellent interpersonal and communication skills.
• Fluent Hebrew and high-level English.

📍 Location: Central Israel

🏢 Leading Insurance Company

🕒 Full-time Position