Business Operations Manager

Who we are?

Surecomp® is the market-leading provider of digital trade finance solutions for corporates and financial institutions. An industry pioneer for more than thirty-five years, we enable seamless, sustainable trade by breaking down barriers and fostering collaboration. Our award-winning portfolio of cloud and on-premises solutions streamlines the trade finance lifecycle for frictionless transaction processing, enhanced risk mitigation, compliance, decision support, and growth. Underpinned by global offices and an extensive partner network, our prestigious customer footprint spans over eighty countries across the world. For more information visit surecomp.com.

Our Vision and Mission

We believe that Sustainable global trade promotes growth and improves people’s lives. The better the world trades, the better society is.

Our Mission is to enable seamless sustainable trade for everyone by removing barriers and facilitating collaboration.

About the Role

We are looking for a sharp, proactive, and commercially minded Sales Operations Manager to support Surecomp's global commercial organization and work closely with our senior leadership team.

We are looking for someone who understands how sales organizations work, knows how to turn data into insights, and is eager to be in the middle of the action rather than on the sidelines of it. You will own the operational engine of our global sales organization, from Salesforce governance and pipeline visibility through to forecasting, reporting, and commercial analysis, while working closely with senior leadership to translate insights into action.

The right person for this role has a Sales Operations foundation and the mindset to go beyond it. Someone who takes ownership naturally, moves fast, thinks commercially, and uses AI and modern tools not because they have to but because they want to, proactive by nature, not because someone asked to be, and due to the excitement it brings.

This is a hybrid position based out of our Kfar Saba office, supporting a global commercial organization across EMEA, APAC, LATAM, and North America.

Roles and Responsibilities

• Own and continuously improve global Sales Operations processes, reporting, and governance across the commercial organization.
• Build, maintain, and optimize Salesforce dashboards, pipeline reports, data quality frameworks, and sales performance metrics.
• Support the CRO and commercial leadership with forecasting, pipeline analysis, and business performance reviews.
• Identify revenue risks, pipeline gaps, and growth opportunities through structured data analysis and commercial thinking.
• Partner with regional sales teams to improve CRM adoption, opportunity management, and process discipline.
• Support the preparation and execution of business reviews, including analysis, executive presentations, and follow-up tracking.
• Work closely with senior leadership to translate strategic decisions into clear operational actions and cross-functional coordination.
• Drive commercial initiatives in collaboration with Sales, Marketing, Finance, Customer Success, and Product teams.
• Leverage AI tools and automation to improve reporting, forecasting, and operational efficiency across the revenue organization.
• Identify process gaps proactively and recommend improvements without waiting to be asked.

Knowledge and Experience

• Experience in Sales Operations, Revenue Operations, Commercial Operations, or a similar business-facing role.
• Hands-on experience with Salesforce, including dashboards, reports, pipeline management, and data quality.
• Strong analytical skills with proven ability to build reports, track KPIs, and translate data into business insights.
• Experience working with or supporting global sales teams or senior commercial leadership.
• Full professional proficiency in English, including daily written and verbal interaction with global stakeholders.
• Practical experience using AI tools to improve productivity, reporting, or operational workflows.

Advantages

• Experience in SaaS, enterprise software, fintech, or another complex B2B technology environment.
• Experience supporting QBR processes, forecasting cycles, or executive business reviews.
• Familiarity with BI tools such as Power BI, Tableau, or Looker.
• Experience with sales enablement, onboarding coordination, or process adoption programs.
• Additional languages beyond English.

Skills

• Highly analytical with strong attention to detail and a natural ability to connect data to business outcomes.
• Proactive and self-driven, someone who identifies problems and acts on them without being prompted.
• Strong commercial mindset and genuine interest in how sales organizations operate and grow.
• Excellent communication skills, both written and verbal, with the ability to present clearly to senior stakeholders.
• Highly organized with the ability to manage multiple priorities simultaneously.
• Comfortable working independently in a fast-moving, global environment.
• AI-driven approach to work, with a genuine interest in using modern tools to work smarter and faster.
• Eager to learn, grow, and take on increasing responsibility over time.