QA/QC Manager

Position Summary

The Quality Manager is responsible for the overall quality management system within the company's manufacturing facility, ensuring compliance with international standards and customer requirements. The role includes leading the plant quality organization, consisting of quality engineers and quality inspectors, while driving continuous improvement initiatives across all operational processes.

Key Responsibilities

• Ensure compliance with customer requirements, regulatory requirements, and international standards, including AS9100, ISO 9001, and ISO 14001.
• Develop and lead periodic quality plans, training programs, certification activities, and internal and external audits.
• Manage quality performance metrics and oversee calibration activities and audits of manufacturing equipment and production infrastructure.
• Lead supplier quality management activities, including supplier audits, handling Supplier Corrective Action Requests (SCARs), and monitoring incoming material quality.
• Manage nonconformance events, conduct root cause investigations using the 8D methodology, and lead the implementation of corrective and preventive actions (CAPA).
• Develop and implement risk management processes, including FMEA (Failure Mode and Effects Analysis), across supply chain and manufacturing operations.

Professional Requirements

• Strong knowledge of IPC-A-610 and quality management standards AS9100, ISO 9001, and ISO 14001.
• Solid understanding of SMT (Surface Mount Technology) processes, soldering, electronic assembly operations, and associated inspection methods.
• 5–10 years of experience in quality management, including at least 3 years in a leadership role.
• Experience working closely with manufacturing, procurement, planning, customers, and suppliers.
• Experience in multinational organizations or within an EMS (Electronics Manufacturing Services) environment is an advantage.

Education & Qualifications

• Bachelor's degree in Industrial Engineering, Electronics Engineering, Quality Engineering, or a related field.
• Professional quality certifications and training such as ICQM, CQE, and CQM.
• Fluent English proficiency, including reading, writing, and verbal communication.