Creative Operations Manager

The opportunity The Operations Manager for SuperSonic's creative team will serve as the driving force behind our creative department's operational excellence. In this role, you'll manage the daily operations of our talented creative professionals, ensuring flawless workflows, optimal resource utilization, and timely delivery of exceptional creative assets. You will also be responsible for designing and implementing process automations, including AI-powered solutions, to streamline workflows, reduce manual effort, and enhance team efficiency and scalability. You'll be the vital link connecting creative vision with practical execution, enabling our team to focus on what they do best while you handle the operational backbone and continuous optimization of the systems that support their success. What you'll be doing Process Development: Implement and continuously improve operational frameworks, workflows, and automation systems (including AI-driven solutions) to enhance the creative team's efficiency and productivity Resource Management: Allocate resources, manage scheduling, and plan capacity to optimize the team's workload and meet project deadlines Cross-Team Coordination: Drive collaboration between the creative team and other departments (Growth, Publishing, Product, etc.) ensuring smooth operational alignment Project Monitoring: Track progress, identify potential bottlenecks, and proactively implement process improvements, automations, and AI tools to enhance execution flow Performance Metrics: Establish and monitor KPIs to measure operational efficiency, automation impact, and creative output performance Strong Communications: Facilitate effective information sharing within the creative team and across the organization What we're looking for Fluent in English (written and spoken). Familiarity with AI tools and interest in applying AI to operational and creative processes 1+ years of experience in Ad Ops or Project Management, preferably in creative, marketing, or agency environments Excellent organizational skills with the ability to prioritize competing demands Strong problem-solving abilities and analytical thinking Exceptional communication and interpersonal skills Proficiency with project management tools and software Additional information Relocation support is not available for this position Work visa/immigration sponsorship is not available for this position Benefits At Unity, we want our team members to thrive. We offer a wide range of benefits designed to support well-being and work-life balance. Please note: Benefits eligibility, specific offerings, and coverage vary based on the country and employment status. While specific benefits vary, here are some of the ways we strive to take care of our eligible team members globally: Comprehensive health, life, and disability insurance | Commute subsidy | Employee stock ownership | Competitive retirement/pension plans | Generous vacation and personal days | Support for new parents through leave and family-care programs | Office food snacks | Mental Health and Wellbeing programs and support | Employee Resource Groups | Global Employee Assistance Program | Training and development programs | Volunteering and donation matching program Life at Unity Unity [NYSE: U] is the world’s leading game engine, powering play for more than 3 billion consumers each month. The top mobile games in the world, the most played PC indie titles, the most innovative console games, and virtually all of the top XR and Web Games are developed, deployed, and grown in Unity. Unity also enables teams across industries like automotive, manufacturing, and healthcare to design, simulate, and collaborate in 3D — closing the gap between ideas and reality. For more information, please visit www.unity.com. Unity is a proud equal opportunity employer. We are committed to fostering an inclusive, innovative environment and celebrate our employees across age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. Our differences are strengths that enable us to support the growing and evolving needs of our customers, partners, and collaborators. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know. This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English. This posting is intended to fill an existing vacancy, and we are committed to providing applicants with updates throughout the hiring process in accordance with applicable law. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity. Your privacy is important to us. Please take a moment to review our Prospect and Applicant Privacy Policies. Should you have any concerns about your privacy, please contact us at [email protected]. Unity [NYSE: U] is the world’s leading game engine, powering play for more than 3 billion consumers each month. The top mobile games in the world, the most played PC indie titles, the most innovative console games, and virtually all of the top XR and Web Games are developed, deployed, and grown in Unity. Unity also enables teams across industries like automotive, manufacturing, and healthcare to design, simulate, and collaborate in 3D — closing the gap between ideas and reality. At Unity, we're committed to creating a workplace that fosters collaboration and teamwork that allows you to harness your unique skills. Join us in creating industry tools to help creators of all levels bring their projects to reality. Learn more about our culture and values, and get a head start by reading about how our hiring process works.