Head of Delivery (RPO) | Israel | Hybrid

📣 Head of Delivery (RPO) | Israel | Hybrid

We are hiring a Head of Delivery (RPO) to take full ownership of recruitment delivery across multiple client programs in Israel.

This is a senior operations role focused on execution, stability and scalable delivery performance — with no sales responsibilities.

What you’ll do

• Own end-to-end RPO delivery across multiple client programs
• Ensure consistent achievement of SLA/KPI and service quality standards
• Lead and develop Program Managers and delivery teams
• Drive operational stability, structure and scalability across delivery
• Improve processes, workflows and overall delivery efficiency
• Lead adoption of automation, AI and digital tools in recruitment delivery
• Manage operational risks, escalations and performance issues
• Ensure compliance with GDPR, labor law and client requirements
• Partner with internal teams (HR, BI, Technology, Implementation)

What we’re looking for

• Strong experience in RPO or large-scale recruitment operations
• Proven leadership at senior delivery / operations level
• Experience managing complex, multi-team environments
• Strong understanding of KPI/SLA-driven service delivery models
• Hands-on, execution-focused leadership style
• Strong operational and analytical mindset
• Experience with HR tech / ATS systems is a plus
• Exposure to automation, AI or digital transformation in HR is an advantage

What success looks like

• Stable, predictable and high-quality delivery across all programs
• Strong, accountable and well-performing delivery teams
• Clear operational structure and scalable ways of working
• Fast and effective resolution of delivery issues
• Continuous improvement embedded in daily operations
• Strong adoption of digital and AI-enabled solutions

📩 If you’re looking for a senior delivery leadership role where execution, people and impact truly matter — let’s talk.