CRM Project Manager-50400315

Phoenix Financial is a leading and innovative force in Israel’s insurance and financial services sector, driven by cutting‑edge technology and a commitment to delivering exceptional value.

We are looking for a talented CRM Project Squad Manager to lead strategic initiatives in a dynamic and fast-paced environment.

This role offers the opportunity to drive end-to-end delivery, work closely with business and technology teams, and make a real impact on key organizational systems.

What you’ll do?

• Leading a strategic CRM project from initiation through go-live and full organizational rollout
• Building a comprehensive program, including customer needs analysis, business objectives, and an execution roadmap
• Managing project timelines – planning milestones, monitoring adherence to schedules, and tracking progress across all stakeholders
• Managing the project budget – planning, tracking and controlling expenses, identifying gaps, and providing solutions
• Leading cross-functional project teams, including development, QA, and business stakeholders, while coordinating between different units
• Bridging the gap between business and technology – translating business requirements into technical specifications and defining development processes

What are we looking for?

• 3+ years of experience managing CRM projects
• Strong ability to manage budgets and meet project timelines
• Experience managing development teams and working with technical stakeholders
• Proven experience working in Agile environments, including sprints, daily standups, sprint planning, and retrospectives
• Experience working with Azure DevOps (ADO) for backlog management and progress tracking
• Previous experience as a Systems Analyst or Developer – a significant advantage

Full-time, Sunday-Thursday, 9 hours per day, hybrid

Rishon LeZion, The 1000 complex, adjacent to Moshe Dayan Railway