Sales & Patient Relations Specialist

At INNMAP, we believe healthcare starts with truly understanding the person behind the symptoms.

We are looking for a Sales & Patient Relations Specialist with strong emotional intelligence - someone who knows how to build trust, communicate with empathy, and guide people through meaningful healthcare decisions.

This is not aggressive sales.

This is consultative, relationship-driven communication with people searching for clarity, support, and advanced personalized medical solutions.

About INNMAP

INNMAP is a boutique personalized medicine clinic specializing in:

• Women’s Health

• Longevity & Preventive Medicine

• Hormonal Balance

• Advanced Diagnostics

• Personalized / Precision Medicine

• Complex Medical Cases

We work with patients seeking a highly individualized and thoughtful medical approach.

What You’ll Do

• Communicate with inbound leads via phone, WhatsApp, and email

• Guide potential patients through the initial consultation process

• Build trust and maintain high-quality patient communication

• Conduct structured follow-ups and nurture long-term engagement

• Explain complex healthcare services in a clear and patient-friendly way

• Maintain accurate CRM documentation and pipeline tracking

• Work closely with the Medical Director and operations team

What We Offer

• Meaningful work with real impact on people’s lives

• A professional, warm, and human-centered environment

• High-quality inbound leads

• Opportunity to grow with an innovative medical clinic

• A unique combination of sales, service, and purpose

If you believe great sales begin with genuine human understanding - we’d love to hear from you.

Requirements
Who We’re Looking For

✔ Proven B2C sales experience

✔ Excellent interpersonal and communication skills

✔ High emotional intelligence and empathy

✔ Ability to listen deeply and build genuine trust

✔ Organized, responsible, and process-oriented mindset

✔ Comfortable working independently in a startup-style environment

Strong Advantages

• Experience in healthcare, wellness, clinics, nutrition, or medical services

• Experience selling higher-value services

• Russian language

• English proficiency