Customer Support Engineer

An established, highly stable DefenseTech & Communications corporation that has spent over a decade engineering advanced tactical communication systems, high-bandwidth video links, and real-time audio transmission products.

Operating with a lean, elite team of approximately 30 professionals (including 15 core R&D engineers), the organization couples long-term financial stability with agile engineering execution.

Position Overview-

• Technical Support & Field Integration Specialist serving as the primary technological anchor and subject matter expert for strategic enterprise and defense clients.
• Delivering end-to-end (E2E) hands-on technical support, complex systems integration, and on-site hardware-software commissioning for advanced wireless communication arrays.
• Leading specialized technical training, product demonstrations, and operational briefings for engineering teams, military personnel, and corporate technical stakeholders.

Requirements-

• Academic/Professional Training: Practical Engineer (הנדסאי), Technician (טכנאי), B.Sc. in Communications/Electronics Engineering, OR equivalent specialized communications systems certification completed during military service - Mandatory
• Proven professional experience delivering hands-on technical support and system integration for wireless communication networks or RF architectures - Mandatory
• Strong practical background conducting technical training, product onboarding, or instructional briefings to professional audiences - Mandatory
• Extensive experience interface-facing with highly technical clients, demonstrating a proactive, service-oriented approach to complex troubleshooting - Mandatory
• Full professional fluency in English (both written and verbal) to collaborate with global stakeholders and draft technical documentation - Mandatory
• Direct technical familiarity with military-grade or tactical defense communication networks - Significant Advantage