Digital Account Manager

Company Description Lemon MSS is a specialized partner for public and private healthcare organizations, providing end-to-end market strategy, marketing communications, and sales services. The company leverages deep sector expertise to help healthcare brands build, develop, and expand their presence in a competitive marketplace. Lemon MSS focuses on delivering measurable business results while respecting and preserving each client’s core values and unique identity. Team members collaborate closely with clients to create tailored solutions that support sustainable growth and long-term partnerships.
Role Description As an Account Manager at Lemon MSS, you will manage and grow a portfolio of healthcare clients, serving as their primary point of contact for day-to-day needs and strategic initiatives. This full-time, on-site role, based in Bnei Brak, involves developing account plans, coordinating campaigns, and ensuring project milestones and deliverables are met on time and within scope. You will collaborate with internal teams across strategy, marketing, and sales to translate client goals into actionable plans, track performance, and proactively identify new opportunities. The role includes preparing and presenting reports, facilitating regular client meetings, handling feedback and escalations, and maintaining high levels of client satisfaction and retention. You will also support new business activities such as proposals, presentations, and onboarding of new accounts.
Qualifications

• Strong account management and client relationship skills, including experience handling multiple accounts and stakeholders in parallel.
• Proficiency in planning, executing, and monitoring marketing, MarCom, or sales initiatives, ideally within the healthcare or related sectors.
• Ability to analyze performance data, draw insights, and present clear, action-oriented recommendations to clients and internal teams.
• Excellent communication, presentation, and negotiation skills, with the ability to work effectively with diverse, cross-functional teams.
• Highly organized, detail-oriented, and comfortable managing deadlines and priorities in a fast-paced environment.
• Bachelor’s degree in Business, Marketing, Communications, Healthcare Management, or a related field, or equivalent practical experience.
• Prior experience in agency, consulting, or B2B account management is an advantage; familiarity with the healthcare market is a plus.
• Fluency in written and spoken English; additional language skills relevant to the region are beneficial.