Learning & Development Partner

Location: Kfar Sava, IL (Hybrid)

NEXT's mission is to help entrepreneurs thrive. We're building the only technology-led, full-stack small business insurance provider, reimagining the entire value chain and transforming the customer experience.

Since 2016, we've helped hundreds of thousands of small businesses across the United States access fast, tailored, and affordable coverage. Backed by leading investors across insurance and tech, we're continuing to scale — and how we develop and grow our people is central to that journey.

This is a role for someone who loves the craft of learning, someone who gets energy from designing a sharp training experience, facilitating a room full of curious people, and seeing the tangible impact of good development work.

As an L&D Partner, you'll be a key contributor on our global People team, turning learning strategy into real programs that employees actually use and value. You'll work closely with the Senior Manager of L&D and business stakeholders to build, deliver, and iterate on solutions that grow capability across the organization, with a particular focus on our AI enablement agenda and core employee development programs.

This is a hands-on role. You'll own projects end-to-end, build content, facilitate sessions, and use data to keep improving.

What You'll Do

• Support the execution of ERGO | NEXT's AI enablement strategy by developing and delivering learning content aligned to defined skill frameworks and learning paths
• Design and develop engaging learning content across multiple formats: e-learning modules, facilitator guides, job aids, workshops, and blended learning programs
• Facilitate training sessions and workshops for a range of audiences, including onboarding, technical skills, and AI enablement programs
• Partner with subject matter experts (SMEs) to translate complex topics into clear, accessible learning experiences
• Support the execution of ERGO | NEXT's AI enablement strategy by developing and delivering learning content aligned to defined skill frameworks and learning paths
• Conduct needs assessments and contribute to skills gap analyses to inform learning priorities
• Maintain and update existing learning programs to ensure content remains accurate, relevant, and aligned to business needs
• Track and report on learning metrics completion rates, learner feedback, and program effectiveness and use data to recommend improvements
• Manage content within the LMS/LXP, including uploading, organizing, and maintaining course libraries
• Support the coordination and logistics of learning programs, including scheduling, communications, and materials preparation
• Contribute to a positive learner experience by ensuring all content meets quality and accessibility standards
  
  

• Bachelor's degree in Education, Instructional Design, Organizational Development, or a related field
• 5+ years of experience in Learning & Development, instructional design, or a related role
• Hands-on experience designing and developing learning content using authoring tools (articulate Storyline, Rise, or similar)
• Comfortable facilitating training in both in-person and virtual settings
• Solid understanding of instructional design principles and adult learning theory
• Experience working with an LMS or LXP to manage and deliver learning content
• Strong written and verbal communication skills, with an eye for clarity and detail
• Able to manage multiple projects simultaneously and meet deadlines in a fast-paced environment
• Collaborative, curious, and comfortable working across teams and functions
• Ability to deliver training in both English and Hebrew
• Background in a technology-driven environment, SaaS, IT, digital transformation, or similar
  
  

• Experience supporting a technology or AI-focused learning program
• Familiarity with data analytics tools or learning measurement frameworks (e.g., Kirkpatrick, Phillips ROI)
• Certifications in instructional design or L&D (ATD, CPTD, or equivalent)
• Experience working in a SaaS, tech, or digital transformation environment