Solutions Engineer

Company Description

MineOS is building the future of data privacy. We’re an AI-powered privacy and security platform helping hundreds of organizations scale their compliance programs, reduce risk, and move faster with confidence.

We've been ranked 4th on the of the best startups to work for! Duns 100 Rankings. Our customers range from big startups to some of the most famous brands in the world. We are headquartered in Tel Aviv, voted numerous times as the best place to work at, and we’re a Series B company backed by Google’s AI Fund, Battery Ventures, PayPal Ventures, and more. With over $40M in funding, we’re growing fast, leading the market in customer satisfaction, and helping privacy, security, and legal teams turn compliance into a competitive advantage.

Role Description

You are a solution-oriented professional with expertise in post-sales, software development, and crafting business solutions. A process-driven builder, you thrive on exploring solution development methodologies to deliver optimal results for clients

Responsibilities

• Support the MineOS Sales team with technical content and call support.
• Work with prospects during technical POCs to achieve success.
• Design and implement privacy solutions to automate the real-world customer pains.
• Maintain a knowledge hub or repository of best practices, resources, and insights (API docs, code examples…)
• Collaborate with the marketing team to generate demos, case studies, blogs, and videos.

Customer Success Orientation:

• Proactive approach to identifying opportunities to deliver value to other customers
• Ability to explain complex technical concepts to non-technical audiance

Requirements

• 2+ years of relevant full-stack software development experience.
• Excellent English communication and presentation skills.
• Strong understanding of web technologies, APIs, and databases.
• Experience with modern cloud infrastructure and automation products.
• Proven experience in technical-customer-facing roles.
• Ability to partially work in US hours
• Knowledge of core web technologies and standards (HTTP, HTML/JS/CSS, JSON/XML, Authentication, etc), networking, databases, etc.
• Familiarity with cloud computing technologies and services, such as virtual networks, virtual machines, storage buckets and disks, databases, firewalls, API gateway, etc.
• Experience working with technical documentation, such as API docs, architecture diagrams, and flow charts.

Equal-opportunity

Mine is an equal-opportunity employer. Consistent with our mission of serving a diverse and global audience, we value a diverse workforce and inclusive culture, which reflects that. We encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, disability, and veteran status.

Benefits

Why you’ll love working at MineOS

• Hybrid flexibility
• Health and wellness benefits
• Monthly Stipend: 1000 NIS/month for food delivery services like Cibus and Wolt.
• Continuous learning: Get support for books, courses, and professional events - investing in your growth is part of the job.
• Team culture: We keep it collaborative, curious, and low-ego. Happy hours and celebrations included.
• Get fit for free: Our brand-new gym offers classes and everything you need to reach your goals.
• Relaxation Room: Featuring a Meta Quest 3, Xbox One with a large TV, piano, guitars, 3D printer, and board games.