SaaS Site Reliability Engineer

Description and Requirements

"At BMC trust is not just a word - it's a way of life!" Description And Requirements

CareerArc Code

CA-MH

Hybrid

BMC empowers nearly 80% of the Forbes Global 100 to accelerate business value, faster than humanly possible. Our industry-leading portfolio unlocks human and machine potential to drive business growth, innovation, and sustainable success. BMC does this in a simple and optimized way by connecting people, systems, and data that power the world’s largest organizations so they can seize a competitive advantage.

The Control-M product line is BMC’s orchestration and automation platform. It helps the world's largest companies to automate time-sensitive, business-critical workflows. We orchestrate data and machine learning pipelines, supply chains, production lines, financial transactions, and other processes in complex IT environments worldwide. We continuously grow by adding and implementing the most cutting-edge technologies, conducting innovative Just Do It marathons, thinking about new features to add and investing in our employee training programs!

We're looking for a SaaS Site Reliability Engineer (SRE) for our production team in Tel Aviv, to operate and ensure our SaaS service availability.

As an SRE, you will play a crucial role in ensuring the reliability, scalability, and performance of our customers' systems and services.

How will your day to day look?

• Ensure service availability and performance of the SaaS platform.
• Handle incidents and errors on the platform and resolving them.
• Manage upgrades of future releases and patches to the Production environment.
• Create and maintain Production runbooks.
• Perform assigned daily, weekly, and monthly operations maintenance duties.
• Support platform maintenance and testing initiatives.
• Develop processes, documentation, and automation.
• Monitor system performance and resolve incidents promptly to ensure uptime and reliability.
• Develop and implement strategies for proactive monitoring and alerting.
  
  

Requirements

• 2+ years of experience working with SaaS production environments.
• 2+ years recent experience as SRE or in cloud operations positions, working in dynamic production environment.
• Previous experience with disaster recovery, patching , server maintenance & upgrading systems, some bug-fixing
• Experience with cloud platforms (e.g., AWS, GCP).
• Experience working and collaborating with Software Delivery teams.
• Strong analytical and problem-solving skills.
• Proven experience in supporting mission-critical applications on a global scale preferred.
  
  

Nice To Have

• Experience supporting SaaS critical infrastructure.
• UNIX/Linux experience and system administration knowledge.
• Knowledge and hands-on experience with Kubernetes and container orchestration.
• B.Sc. in a relevant field / equivalent work experience.
  
  

Our commitment to you!

BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU!

If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas!

BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.