Order Management

Airobotics, a company developing autonomous drone systems, is seeking an experienced Order Management Specialist to take full ownership of order management processes in a growing and innovative organization. This is a great opportunity to make an impact and lead planning infrastructures in a dynamic environment with advanced products in development and production stages.

Responsibilities

• Manage and track customer orders from order intake through full delivery
• Handle intercompany orders
• Manage return orders (RMA) and repair orders
• Work closely with customers, suppliers, and internal stakeholders
• Coordinate with Planning (PPC), Warehouse, Procurement, Logistics, Quality, Finance, and more
• Monitor delivery timelines and ensure service level targets are met
• Handle exceptions, shortages, and delays
• Open and track shipments and related documentation
• Maintain data in ERP systems
• Generate reports and track order status
• Support various supply chain activities
  
  

• Previous experience in an operational/administrative role in an industrial or global environment
• Experience working with ERP systems – advantage for NetSuite
• Strong Excel skills
• High level of English proficiency
• Full-time, office-based role in Petach Tikva (non-hybrid)
  
  

• Strong organizational skills, accuracy, and ability to manage multiple tasks
• Ability to work with multiple interfaces in a dynamic environment
• High level of service orientation and excellent interpersonal skills