Business Relationship Manager

Matrix is hiring an AI BRM (Business Relationship Manager) for a large organization in the healthcare sector.

The role includes a cross-organizational view of AI activities within the division, coordinating and consolidating multiple AI initiatives and activities, identifying gaps and bottlenecks, creating prioritization and structure across processes and needs, and supporting the efficient and practical adoption of AI tools while working with diverse business and technological stakeholders.

Responsibilities

• Build and maintain a comprehensive divisional overview of business AI initiatives, projects, and activities
• Take part in AI governance processes and methodologies within the division, including partnership in the divisional AI CoE
• Define working methods and identify gaps, bottlenecks, and organizational barriers (within and outside the technology division)
• Promote initiatives based on business value, complexity, and dependencies while working closely with BRMs and development teams
• Build KPIs and monitoring/control mechanisms
• Consolidate insights and provide recommendations to the division’s VP to support business AI initiatives

Requirements

• Bachelor’s degree in Industrial Engineering & Management / Information Systems or a related field
• At least 5 years of experience in large and complex organizations in roles involving process improvement and definition, and matrix-based cross-organizational work with strong influencing abilities
• Proven experience working with senior management
• Strong general technological understanding, particularly in AI domains, including major tools and use cases
• Proven ability to create structure, standardization, and working methodologies
• Strong systems thinking with the ability to identify gaps and provide actionable recommendations
• Excellent interpersonal skills, teamwork abilities, and high service orientation