Help Desk Support Specialist

We are looking for a motivated candidate with a passion for IT, Networking, and System administration, who is eager to learn, grow, and develop within a professional technological environment.

Shift-based position – Morning / Evening / Night shifts.

Responsibilities:

• Provide Tier 1 technical support to end users
• Troubleshoot ongoing IT, networking, operating systems, and end-user equipment issues
• Monitor systems and identify real-time faults and incidents
• Work closely with System teams and additional technical stakeholders
• Document incidents and solutions within ticket management systems

Requirements:

• Knowledge of IT, Networking, and System environments
• Previous experience in Network Administration
• Fast learner with strong motivation to grow in the field
• High service orientation and ability to work under pressure
• Responsible, organized, and team-oriented mindset
• Availability and flexibility to work rotating shifts (Morning / Evening / Night)

*Relocation to the South is expected in October 2026*