Front Desk Associate

About Mindspace

Founded in 2014, Mindspace is a leading flexible workspace provider with an expanding footprint in Europe, Israel and the US. Our design-led office spaces and on-demand offerings such as meeting rooms, event spaces and daily offices provide the ideal solution for enterprise companies, startups, small businesses and entrepreneurs adapting to today’s fast-evolving hybrid work environment. Mindspace is considered a lifestyle brand that has been bringing hospitality into the world of work, always putting service and experience first. A profitable operator, Mindspace has over 15.000 members in more than 40 prime locations spread across cities such as San Francisco, New York, Miami, London, Berlin, Frankfurt, Amsterdam, Tel Aviv, Warsaw, Bucharest, and more.

Why you’ll love working at Mindspace?

Mindspace is a place where employees can thrive and further develop their skill set in an inspiring and nurturing environment: great vibe, employee wellbeing, diverse community, boutique design. You’ll work with some of the best people in the industry, who love what they do. You’ll be part of a global company with deep respect and understanding for the local culture of each of its markets. Our growth is intrinsically connected to that of our employees, and as a Mindspace employee, you’ll be presented with long term career opportunities, globally.

Who is the ideal Mindspacer?

You’re a team player. You take pride in what you do and have a mindset of “I’m all in” when you do it. You know when to take action and how to take the areas of your responsibility to the next level - excellence is the name of the game. You know how to ‘read the room’ and understand the professional environment you’re in.

About The Position

This full-time position is based in Tel Aviv (Ahad Ha'am st) and will report directly to the Site Manager. As a receptionist, you will be the first point of contact for members and guests, ensuring a smooth and welcoming experience. A key part of your role will be managing the reception area, handling administrative tasks, and supporting the community and operations teams.

This position is ideal for someone with strong organizational skills who thrives in a front-facing, service-oriented role and enjoys performing clerical work in a dynamic environment.

Responsibilities

• Manage the front desk during operational hours, ensuring a welcoming and professional atmosphere
• Serve as the first point of contact (POC) for all members and guests at Mindspace
• Handle administrative tasks such as managing mail, shipping, supplies, and office equipment
• Organize office operations and procedures to maintain efficiency
• Support the Community Managers with various community-related tasks
• Address and resolve member inquiries and issues promptly
• Assist with facility operations, maintenance coordination, and vendor management
  
  

• College degree - advantage
• 1-2 years of experience in customer service, or project management
• High level of oral and written in English
• Critical Competencies for Success
• Service-oriented approach
• Strong multitasking ability and attention to detail
• Ability to communicate effectively with members, stakeholders, and internal teams
• Experience in a fast-paced environment, preferably within hospitality or coworking spaces, is a strong advantage