Operations & Back Office Coordinator

A leading e-commerce company is looking for an Operations & Back Office Coordinator to join a central role within the team.

This position combines day-to-day operational ownership, process control, data accuracy, cross-functional coordination, and problem solving in a dynamic business environment.

What you’ll do

• Manage and monitor ongoing operational and back-office processes across company systems
• Track data, reports, documents, and workflows to ensure accuracy and continuity
• Handle exceptions, gaps, and operational issues with a practical and solution-oriented approach
• Work closely with internal teams and external stakeholders, including suppliers and service providers
• Analyze data and support process improvements and operational decision-making
• Follow up on tasks, statuses, and execution to ensure smooth day-to-day operations
• Support a fast-paced environment with multiple moving parts and high attention to detail

What we’re looking for

• Highly detail-oriented, organized, and accurate
• Strong analytical skills and confidence working with data and reports
• Operational mindset with the ability to manage multiple processes in parallel
• Excellent interpersonal and communication skills
• Creative problem solver with a proactive, can-do attitude
• High level of ownership, reliability, and follow-through

Requirements

• Previous experience in operations / back office / administration / coordination roles — mandatory
• High proficiency in Excel / Google Sheets
• Very good English
• Experience working with systems, reports, and data

Advantages

• Experience in an e-commerce company
• Experience working in a fast-paced operational environment
• Familiarity with cross-functional business processes and multiple internal interfaces

Why join us

• A meaningful role with direct impact on day-to-day business operations
• A strong combination of operations, analysis, coordination, and problem solving
• Dynamic work environment with ownership and room to grow
• Opportunity to join a growing company and develop professionally