Creative Content Creator, Visual Storytelling

We’re looking for a Creative Creator & Storyteller who sits at the intersection of storytelling, visual design, and generative AI. This is a hands-on individual contributor role — you’ll be the person who actually makes things: campaigns, social content, event visuals, sales enablement assets, videos, motion graphics, and more.

Responsibilities, Visual Design & Storytelling

• Own the visual execution of marketing campaigns across digital, social, events, and sales enablement — from concept to final asset
• Translate Centrical’s platform story, customer outcomes, and market positioning into visual narratives that resonate with CX and transformation leaders, operations buyers, and enterprise decision-makers
• Art direct AI-generated visual content (video, motion graphics, animations, images) with a clear, intentional creative point of view
• Design across formats: social graphics, paid ads, landing pages, email, event materials, one-pagers, pitch decks, and more
• Collaborate closely with our broader design and content team and work cross-functionally with demand gen, content, and our CEO on flagship storytelling initiatives
• Maintain and evolve Centrical’s visual identity, ensuring consistency and quality across every touchpoint
  
  

• 4–7 years of experience in visual design, art direction, or creative content — ideally in a B2B SaaS or tech marketing environment
• A portfolio that demonstrates strong craft: visual design, brand consistency, and storytelling across multiple formats and channels
• Demonstrated, hands-on fluency with generative AI creative tools built over the past 2+ years — with a portfolio that includes real AI-generated work across image, video, and/or motion. We will ask to see it.
• Proficiency in Adobe Creative Suite and/or Figma
• Experience with video editing and motion graphics (Premiere Pro, After Effects, or AI-native equivalents)
• Ability to move fast and manage multiple projects without losing quality or attention to detail
• Strong visual instincts: typography, color, composition, and layout — and the ability to art direct AI outputs with that same judgment
  
  

• Familiarity with B2B enterprise audiences — particularly CX, contact center, or HR/workforce verticals
• Experience working alongside or collaborating with product or UX designers
• Comfort with social-first content: LinkedIn, short-form video, and emerging formats