Production Services

As part of the Production Services team, you will work closely with cross-functional teams to investigate and resolve production issues, perform data analysis using SQL, support call centers with technical inquiries, and help ensure smooth operations in a dynamic, fast-paced environment.

Responsibilities:

• Support and maintain production environments, ensuring system stability and smooth operations
• Investigate and troubleshoot production issues, including deep-dive analysis and data investigation using SQL (Redshift, MongoDB)
• Collaborate with Product, R&D, QA, Support, and business teams on cross-functional tasks
• Implement and update production configurations, including campaigns, promotions, and system changes
• Assist call centers with technical support inquiries
  
  

• B.Sc. in Industrial Engineering, Information Systems, Computer Science, or a related field from a recognized higher education institution – Required.
• Experience in SQL server – creating complex queries - Must.
• Good understanding of logs services - Must (Familiarity with Coralogix -Advantage)
• Experience in C# .NET Framework\Core or Python – Big Advantage.
• Highly motivated and passionate about learning new technologies and methodologies.
• Assertive, team player, and self-managed.
• Fluent in Hebrew and English.
  
  

• Knowledge in working with MongoDB - Advantage.
• Background experience as technical support tier 2\3 – Advantage.