Operations Engineer

We Are Hiring: Operational Excellence Engineer

Organization & Methods Department

Human Resources Division

Position Overview

A. Process Improvement & Operational Excellence

• Identifying value drivers, bottlenecks, and organizational barriers across university units.
• Initiating and leading hands‑on improvement projects for core processes and strategic topics, using continuous improvement methodologies and project‑management tools — from planning through implementation and effectiveness evaluation.
• Implementing standards, best practices, and unified work methods.

B. Performance Analysis, Metrics & Data

• Defining, analyzing, and developing performance‑research models.
• Workforce sizing and staffing analysis using research methods, measurements, and work‑study techniques.
• Defining and implementing KPIs to support managerial decision‑making.
• Data analysis to enable data‑driven decisions.

C. Implementing Operational Excellence Tools & Culture

• Developing and implementing managerial tools and dashboards.
• Building capabilities, training, and coaching stakeholders in operational‑excellence and continuous‑improvement methodologies.
• Working with managers at various levels to support change management processes.
• Establishing an organizational Center of Excellence (COE), as needed.

D. Additional tasks as assigned by the department manager.

Reports to: Head of the Organization & Methods Department.

Requirements

• Bachelor’s degree in Industrial Engineering & Management.
• At least 5 years of professional experience in O&M, operational excellence, process analysis, or operational consulting.
• Proven experience implementing Lean tools and continuous‑improvement methodologies; experience in organizational analysis, work‑study, and workforce planning.
• Experience developing KPIs, analyzing data, and preparing managerial reports.
• Experience delivering training and leading groups.
• Project‑management experience.
• Experience working with senior management.
• Experience writing and editing procedures and work instructions.