AI Transformation Lead -HO

About The Role

We are looking for a highly teהבגchnical and hands-on AI Transformation Lead to drive the implementation and adoption of AI across the organization.

This is a builder role, not a strategy-only position. You will be responsible for identifying high-impact opportunities, designing and implementing AI-powered solutions, and integrating them into our existing systems and workflows across R&D, Support, Sales, and Operations.

The ideal candidate combines a strong engineering background with the ability to translate business needs into scalable, production-ready solutions - and ensure they are actually adopted and deliver measurable impact.

Role Mission

Lead the company’s AI transformation end-to-end through practical implementation - building, integrating, and scaling AI-driven workflows and internal tools that improve efficiency, quality, and business performance across all departments.

What You’ll Do

Build & Implement AI Solutions (Core Focus)

• Design, build, and deploy AI-powered workflows, automations, and internal tools
• Develop rapid POCs and evolve them into production-ready solutions
• Work hands-on with LLMs, APIs, and automation frameworks
• Ensure solutions are scalable, maintainable, and aligned with system architecture
  
  

• Integrate AI solutions into existing platforms (CRM, support systems, internal tools, data flows)
• Design robust integrations using APIs and orchestration layers
• Ensure alignment with engineering standards, security, and data integrity
  
  

• Identify high-value use cases across R&D, Support, Sales, Domain, and Operations
• Translate business workflows into efficient, AI-driven processes
• Partner with stakeholders to ensure solutions solve real problems
  
  

• Ensure solutions are used, not just built
• Define and track KPIs (efficiency, time saved, quality improvements, adoption rates)
• Continuously iterate based on feedback and real-world usage
  
  

• Establish best practices for AI usage across the company
• Guide teams on how to effectively use AI tools in their daily work
• Act as the internal expert for AI workflows, tools, and capabilities
  
  

• Strong background in software engineering / R&D / system architecture
• Proven hands-on experience building AI-powered solutions, automations, or internal tools
• Experience working with APIs, integrations, and system workflows
• Ability to take ideas from concept → implementation → adoption
• Strong systems thinking and architectural judgment
• Experience working cross-functionally with both technical and non-technical teams
• Builder mindset with a strong focus on execution and impact
  
  

• Experience in B2B SaaS environments
• Experience improving internal processes (Support, Sales, Ops, etc.)
• Familiarity with modern AI tooling (LLMs, orchestration frameworks, agents)
• Experience with automation platforms (e.g., Make, Zapier, n8n) alongside custom implementations
• Background in product-oriented or operational roles
  
  

• Delivered multiple production-level AI solutions with measurable business impact
• Reduced manual work and improved efficiency across at least 2-3 departments
• Successfully integrated AI workflows into core systems and daily operations
• Achieved strong adoption across teams (beyond experimentation)