Salesforce Business Analyst

Join us at Nayax, a global fintech leader (NASDAQ; TASE: NYAX) revolutionizing the world of cashless payments, consumer engagement, and business management solutions. With more than 1,200 employees across 12 offices worldwide. At Nayax, you’ll be part of a diverse and innovative community where your work makes a real impact and helps shape the future of payments.

We are looking for a Salesforce Business Analyst to join the CRM (Salesforce) team, which is responsible for supporting global Nayax's users and is in charge of global business processes.

The Salesforce Business Analyst will support global stakeholders and users and create project plans, track progress and create training materials.

You should apply if you are a team player who can drive complex projects to completion – we offer a great working environment in a successful company and development opportunities going forward.

The Salesforce Business Analyst will report to CRM Manager.

Your key responsibilities will include:

• Establish working processes to ensure timely and high-quality delivery.
• Design and implement solutions on the Salesforce platform.
• Manage and lead projects in Nayax's Salesforce ecosystem.
• Design and implement new business requirements to improve business processes.
• Support users on the day-to-day tasks, including data fixes and troubleshooting.
• Manage Salesforce releases, understand “What’s coming (and when)”, present the new features to the relevant users & training.

What Makes You a Great Fit:

• +3 years of practical experience as a Salesforce administrator and implementer.
• A solid understanding of business processes.
• Experience managing Information Systems projects and application implementation.
• Ability to translate business requirements into technical designs.
• Excellent interpersonal skills and a team player.
• Strong self-learning abilities.
• Good analytical skills.
• Excellent verbal and written communication skills in English.
• Creative thinking and cognitive flexibility.

Nice-to-Have Skills:

• Familiarity with marketing automation systems such as HubSpot, Pardot, and Marketing Cloud.
• Knowledge of data querying, SQL, and SOQL.
• Salesforce certifications.
• BSc in Industrial Engineering or Information Systems.

Why Join Nayax:

• Take ownership of your work and make a real impact on our customers.
• Join a fast-growing global fintech company that values innovation, teamwork, and exceeding customer expectations.
• You will lead interesting and complex projects that provide business value.
• You will have the chance to build relationships with internal clients.
• You will have the opportunity to work in a multinational environment for a global market leader.