Product IT Engineer

We are building a next-generation autonomous systems platform deployed across cloud and air-gapped environments, supporting real-time operations and complex hardware-software integration.

The Product IT Engineer plays a key role in bridging R&D and real-world operations. This position is responsible for ensuring that our systems are successfully deployed, installed, and operational in customer environments.

This is not a traditional IT role—it's a hands-on engineering position focused on system delivery, networking, and field readiness of advanced software platforms.

Responsibilities

• Lead the provisioning and setup of production environments for deployed systems
• Own the networking architecture and configuration for on-site and customer environments
• Define and execute installation and deployment strategies for complex, distributed systems
• Troubleshoot system-level issues across software, infrastructure, and networking layers
• Work closely with R&D teams to ensure solutions are deployable, robust, and maintainable
• Support operations teams in delivering reliable, repeatable deployments
• Continuously improve deployment processes, documentation, and tooling
  
  

• You are the last mile of delivery—turning advanced software into working systems in the real world
• Direct impact on customer success and operational reliability
• Work on complex, multidisciplinary systems combining software, networking, and infrastructure
• High ownership and visibility across engineering and operations
  
  

• Hands-on and practical, with a strong “get it running” mindset
• Comfortable working in dynamic, real-world environments
• A natural troubleshooter who enjoys solving complex system issues
• Able to bridge gaps between engineering design and operational reality
  
  

• 3+ years of experience in IT, system engineering, or deployment-focused roles
• Strong understanding of networking fundamentals (routing, switching, VPNs, firewalls, etc.)
• Hands-on experience with Linux-based systems and environments
• Experience installing, configuring, and troubleshooting complex software systems
• Ability to diagnose issues across multiple layers: application, system, and network
• Strong problem-solving skills and a field-oriented, ownership mindset
  
  

• Experience with on-premise and air-gapped environments
• Familiarity with containers and modern deployment technologies
• Background working with distributed or real-time systems
• Experience supporting field operations or customer-facing deployments