Wireless System Support Engineer

Responsibilities:

• Provide technical support to customers and partners (remotely and on-site)
• Handling issues reported by customers and driving to resolution
• Hands-on troubleshooting of RF System issues in the lab
• Drive cross-company activities such as complex issue investigations and customer design reviews
• Report to Applications Support Team Leader

Requirements

• Bachelor’s Degree in Electrical Engineering
• Experience with one or more of the following technologies: WiFi, LTE, Bluetooth
• Familiarity with MAC, PHY, and RF subsystems
• Familiarity with RF test equipment such as VSA, VSG, Spectrum Analyzers, Network Analyzers etc.
• Experience working with Linux OS
• Ability to read PCB Schematics
• Hands-on experience investigating complicated SW/HW/System issues
• Strong interpersonal skills and high customer service orientation
• Strong communication skills, oral and written, fluent English
• Willingness to travel abroad (US-EU-APAC)

Advantage:

• Experience as FAE/Customer Support
• Experience in HW design and troubleshooting
• Experience in the Automotive industry

Minimum Qualifications:

• Bachelor's degree in Engineering, Information Systems, Computer Science, or related field.