Buisness Travel Agent | ISSTA Group

Company Description

ISSTA Group is a leading public company in Israel's tourism industry, established in 1956 as one of the oldest and most renowned travel organizations in the country. ISSTA specializes in providing unique travel experiences, including vacation packages, international events, family adventure trips, cruises, and corporate travel solutions. Serving as a trusted brand for generations, nearly every Israeli traveler has experienced an ISSTA service at least once. With a dedicated team of professionals and innovative digital platforms, ISSTA continues to offer tailored travel products, including its unique "Gift Card," used widely by major companies as employee benefits or incentives. The company's headquarters and main operations are based in Tel Aviv District, Israel.

Role Description

The Business Travel Agent is a full-time, on-site position located in the Tel Aviv District, Israel. The role involves handling travel reservations, creating tailored travel arrangements, assisting with car rentals, and providing excellent customer service to business clients. The agent will work closely with clients to understand their needs, recommend travel solutions, and ensure seamless booking experiences. Additionally, responsibilities include addressing customer queries, offering sales support, and maintaining an in-depth understanding of ISSTA's travel products to optimize service delivery.

Qualifications

- Previous experience as a travel agent – ​​required (preference for experience in business tourism)

- Full control of Amadeus / ALP / tourist reservation systems – required

- Good command of English (reading, writing and speaking) – required

- High level of service, order and organization and the ability to work independently from home

- Availability to work full office hours