עדיין מחפשים עבודה במנועי חיפוש? הגיע הזמן להשתדרג!

במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.

מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.

הגשת מועמדות

Customer Support

Arbitrip

הגשת מועמדות

Arbitrip

תל אביב - יפו

Customer Support

Arbitrip

הגשת מועמדות

Arbitrip

תל אביב - יפו
מלאה
9,000-13,000 ₪ (הערכה מבוססת AI)
זוהי הערכת טווח שכר מבוססת AI ולא פרסום של המעסיק

ARBITRIP is a growing startup in the travel technology industry.

We are passionate about providing our customers with the best possible travel experience.

Requirements

Minimum of 2 years of experience in customer service/customer relations roles
Excellent English and Hebrew communication skills (spoken and written).
Very high level of interpersonal skills and service awareness.
Technical troubleshooting experience, with familiarity using tools such as Zendesk, Slack
Ability to work in a fast-paced, dynamic environment and adapt quickly to change
Team player- ability to work in a team and collaborate with different teams.
Positive attitude, empathy, and high energy
Must be available full-time, Sunday - Thursday

Job Responsibilities

Be the main point of contact for our B2C & B2B clients via email, chat, and phone to ensure

their success and satisfaction

Provide effective and efficient problem-solving and support to customers, suppliers,

hotels, and internal teams.

Educate the clients on best practices using Arbitrip platform according to their needs
Collaborate with internal teams to resolve complex cases
Troubleshoot and investigate customer-reported issues and escalate when necessary
Improve customer service and experience through behavior and activity analysis.
Assist in product design by analyzing customer feedback and creative thinking.

הגשת מועמדות