Senior Pricing Manager

Cloudinary is the Image and Video API platform trusted by millions of developers and over 10,000 companies worldwide. Our powerful tools fuel websites to be faster, richer in user engagement, and breakthrough creativity. With a growing suite of products that support everything from developer efficiency to brand storytelling, Cloudinary is becoming the visual layer of the web.

Cloudinary has a globally distributed team across North America, EMEA, and Asia-Pacific, united by a shared commitment to building smart, scalable technology and a culture rooted in humility, curiosity, and collaboration. At Cloudinary, we celebrate Life & Work. We believe in healthy growth, working with purpose, and creating meaningful value. If you’re looking for a place where your voice matters and your work truly makes an impact, this may be the opportunity for you.

We are seeking a highly analytical and commercially minded pricing expert to join our pricing and monetisation strategy. This role sits at the intersection of product, and revenue, with a strong focus on usage-based pricing models that scale with customer value and business growth.

You will be responsible for designing, modelling, and optimising pricing structures that drive acquisition, retention, and long-term revenue, while partnering closely with cross-functional teams to ensure pricing decisions are grounded in data, competitive insight, and customer impact.

Responsibilities:

• Pricing, Packaging, and Monetization: Optimize pricing, packaging, bundling, and monetization strategies to drive customer acquisition and retention, with a particular emphasis on usage-based models
• Revenue Optimization: Continuously monitor pricing performance, revenue metrics, and market trends to identify areas for revenue optimization and cost efficiencies
• Pricing Modeling & Simulation: Build, maintain, and refine complex financial models to simulate the impact of various pricing structures, with a specific focus on usage-based pricing models and their effect on revenue and margin
• Data-Driven Insights: Utilize data analytics and customer insights to make informed pricing decisions, uncover upsell opportunities, and identify areas for pricing improvement
• Advanced Data Analysis: Utilize advanced statistical techniques and data analytics to uncover trends in customer usage, spending patterns, and churn risks to support pricing decisions
• Data Integrity & Tooling: Maintain pricing databases and ensure data integrity across systems, serving as the technical subject matter expert for pricing tools and implementation
• Market & Competitive Intelligence: Conduct market analysis and competitive benchmarking to ensure pricing competitiveness, translating raw market data into actionable comparisons
• Compliance and Pricing Governance: Ensure pricing practices comply with internal governance rules
• Cross-Functional Collaboration: Work closely with cross-functional teams, including Sales, Marketing, Product, Finance, and Customer Success, to align pricing strategies with overall business goals
• Pricing Education & Communication: Educate internal teams on pricing models and develop clear, concise strategies to communicate pricing changes to customers and internal stakeholders
  
  

• Proven experience (6+ years) in pricing model development, preferably in the SaaS industry, including usage-based pricing metrics
• Strong analytical and data-driven decision-making skills, capable of translating complex data into actionable insights
• Exceptional understanding of pricing models, monetization strategies, and pricing analytics
• Demonstrated success in developing and implementing usage-based pricing models that have positively impacted customer acquisition, retention, and revenue growth
• Ability to collaborate effectively with cross-functional teams and influence decision-making at various levels of the organization
• Excellent communication and presentation skills, with the ability to convey pricing concepts to both technical and non-technical audiences
• Customer-centric mindset, focused on business goals and delivering value to customers
• Familiarity with SaaS industry trends and competitive dynamics related to pricing