Administrative Assistant

Administrative Assistant – US Sales

Drowsy Sleep Co.

Location: United States (Remote/Hybrid depending on candidate)

Full-Time

Salary: $48K-$50K/ YR.

About Drowsy Sleep Co.

Drowsy Sleep Co. is a fast-growing luxury sleep brand on a mission to elevate nightly routines through beautifully designed, high-quality products. With a strong international presence and rapidly expanding US market, we are building a best-in-class team to support our next phase of growth.

The Role

We are seeking a highly organized, proactive, and detail-oriented Administrative Assistant to support the Head of Sales, US. This role is critical to the growth of our wholesale business and will play a key part in managing day-to-day sales operations, supporting customer relationships, and driving new business opportunities.

This is an ideal role for someone who thrives in a fast-paced environment, enjoys wearing multiple hats, and is excited to contribute to a scaling consumer brand.

Key Responsibilities

Sales & Order Management

• Accurately process and manage wholesale orders across systems
• Coordinate with operations and logistics to ensure timely fulfillment
• Maintain up-to-date records of accounts, orders, and inventory availability
• Assist in onboarding new wholesale accounts

Customer Service & Account Support

• Serve as a key point of contact for US wholesale partners
• Respond promptly to inquiries regarding orders, products, and availability
• Build and maintain strong relationships with retail partners
• Support the Head of Sales in account management and follow-ups

Reporting & Analytics

• Prepare weekly and monthly sales reports
• Track KPIs across wholesale performance, order volume, and account growth
• Maintain CRM data and ensure accuracy across systems
• Assist in forecasting and identifying growth opportunities

Lead Generation & Market Expansion

• Research and identify prospective wholesale partners and retail accounts
• Build and maintain lead lists for outreach
• Support outbound sales efforts and follow-up communications
• Help grow Drowsy’s footprint across key US retail channels

Trade Show & Event Support

• Assist in planning and execution of trade shows and industry events
• Coordinate logistics, materials, and product samples
• Support on-site (when required) with booth setup and customer engagement
• Manage post-show follow-ups and lead tracking

Qualifications

• 1–3 years of experience in an administrative, sales support, or operations role
• Strong organizational skills and exceptional attention to detail
• Excellent written and verbal communication skills
• Experience with order management systems, CRMs (e.g., HubSpot, Salesforce), or similar tools
• Proficiency in Excel/Google Sheets and reporting
• Self-starter with the ability to prioritize and manage multiple tasks
• Comfortable working in a fast-growing, entrepreneurial environment

Nice to Have

• Experience in wholesale, retail, or consumer goods
• Exposure to trade shows or events
• Interest in wellness, lifestyle, or luxury brands