NOC

NOC Operations Specialist | Petah Tikva | Shift Work (24/7)

Mertens - MalamTeam is hiring a NOC Operations Specialist for a financial organization in Petah Tikva. This is an opportunity to join a critical operations team responsible for maintaining system stability in a 24/7 environment.

Responsibilities:

• Operate and monitor organizational IT systems in a 24/7 shift-based environment
• Monitor systems, detect incidents, and analyze their impact
• Troubleshoot issues or escalate to relevant teams for resolution
• Distribute ongoing reports and updates to clients and technology division staff
• Manage incidents end-to-end, from initial detection through final resolution and closure approval

Requirements:

• At least 2 years of experience in a NOC or System team
• Experience in a large organization with hundreds of users or more
• Strong knowledge of Windows operating systems
• Knowledge of communication protocols
• Familiarity with VMware, Active Directory, Citrix, Linux, databases, and cloud services
• Experience working with monitoring and control systems and performing system-level troubleshooting