Operations Manager

THE COMPANY:

EquipSystems is the leading provider of deep cleaning, disinfection, and reporting services for healthcare equipment. Our clients include hospitals, hospital systems, nursing homes, ambulatory surgery centers, and dialysis centers. We have offer opportunities in New York City and all over the United States.

Our Mission Statement: EquipSystems is dedicated to improving the health of the communities we serve by providing solutions to complex problems facing today’s healthcare organizations.

OUR CULTURE:

EquipSystems is a New York City-based company that hires for attitude and ambition first then trains for specific skills. We are always growing as a company and looking for motivated individuals, like you, to join our team doing amazing things!

Our team members are really what makes the environment at EquipSystems so special! Being surrounded by hardworking people every day that are making a difference in our cities and communities is inspiring. We celebrate our hard work by team outings, company retreats, and celebrating accomplishments.

Our Core Values Include:

1. Deliver a seamless process.
2. Deliver on our promise to each other and our clients.
3. Rise to the occasion and exceed expectations.

If you align with our Core Values, then we would love to hear from you!

JOB DESCRIPTION:

The Operations Manager will be responsible for ensuring the long-term success of our customers, company, and growth. The ideal candidate will work directly with our operations team to ensure our team is empowered and delivers with our promise of superb service.

THE POSITION:

Responsibilities include, but not limited to, the following:

• Review our current internal operations process to develop policies and procedures to improve efficiency.
• Implement new directives to impact growth and team culture.
• Responsible for managing our employee performance platform to ensure standards and goals are met.
• Keep team members motivated and develop company culture by incorporating processes.
• Enforce all policies and procedures to help ensure our process is standardized.
• Responsible for building a training and education manual for on-boarding of new team members.
• Assist with the service preparation by being on-site with clients to review and develop the logistics to ensure the most optimal process is deployed. Includes reviewing service schedule, distributing memo, and addressing questions with clients.
• Identify opportunities for growth while on-site at each project.
• Train new team members on cleaning, disinfection, rust removal, painting, etc.
• Travel with the team as need for coverage of projects.
• Lead projects as needed.
• Identify opportunities for cost savings for the operations team. Includes implementing new policies and responsible for maintaining budget.
• Available to assist with time sensitive escalations or client issues.
• Audit processing of medical equipment to ensure compliance and quality.
• Assist as needed with sales presentations.

Requirements:

• Has operations management experience.
• Can travel the US to various hospitals to lead teams or complete site inspections and training on various shifts/days.
• Experienced in managing teams over a geographically dispersed area.
• Willingness to travel and can provide their own transportation to/from airport.
• Available to work evenings and weekends.
• Well-versed in Microsoft Office.
• Driver’s license (required).
• Fluent in English (bilingual in Spanish is required).
• Must be reliable with a strong work ethic.
• Excellent interpersonal skills; excellent written and verbal communication skills.
• Ability to work independently, with little oversight, but with accountability to executive management for the end-result achieved.