Developer Support Engineer

Do you thrive on solving complex problems and want to make a real impact?

BringOz. is looking for a talented Developer Support Engineer (suitable for a Student Position) to join our team to help us support our growing global customer-base. 

At BringOz. we turn logistics from a bottleneck into a strategic advantage. Our unified platform transforms fragmented operations into seamless, scalable execution empowering businesses to meet demand with speed and precision.

RESPONSIBILITIES:

• Investigate & Resolve technical issues escalated from support agents.
• Identify the root cause for issues.
• Analyze system logs and dashboards to streamline troubleshooting.
• Develop scripts for debugging and automating.
• Reproduce customer scenarios for resolving relevant bugs/features.
• Maintain and improve a knowledge base of known issues and solutions.
•  The position includes liaising with CS, QA, Delivery and Sales teams.

SKILLS & QUALIFICATIONS:

• Currently pursuing a BSc or equivalent in Computer Science, Computer Engineering, or a related technical field.
• Work is in shifts during the afternoon/evening hours.
• Ability to work flexible hours and weekends, minimum 4 shifts per week.
• English at a high level/excellent proficiency - a must!
• Strong technical software-related debugging skills (Log analysis, root cause analysis, stack trace reading).
• SQL  knowledge and hands-on experience (complex queries and deep data analysis).
• Be able to adapt and react quickly and with a clear head in troubleshooting situations.

BONUS POINTS FOR:

• Ability to read and debug code in Java and Angular.
• Experience with tools such as Postman.
• Familiarity with ticketing systems such as Jira and Hubspot.
• Hands-on experience in technical roles (e.g., Tier 3 Support, NOC, Production Engineer, or Junior DevOps/SRE).

WHY BRINGOZ.?

Join a team that’s transforming the logistics industry. At BringOz., you’ll work alongside passionate engineers solving real-world challenges at scale. We value reliability, innovation, and empowerment — and we’re building a platform that makes a meaningful difference for businesses worldwide.