Senior Cloud Engineer (Platform)

About Toluna

Toluna is the global research and insights leader that enables businesses to make smarter, data-driven decisions – faster. For 25 years, we have partnered with the world’s leading brands, delivering transformative impact through our advanced technology platform, comprehensive solution portfolio, expansive global first-party panel, and world-class team of leading research experts. Since 2019, we’ve made significant investments in artificial intelligence to enhance automation, accelerate insight delivery, and unlock deeper understanding at scale. With 40+ offices worldwide, Toluna operates in 70+ countries, redefining the future of insights. Learn more at www.tolunacorporate.com

About the role

This is a highly complex and unique hybrid role where deep expertise in cloud-native infrastructure (AWS/Terraform) and modern DevOps patterns is fused with the rigor of a true software developer. You will be pivotal in designing and delivering a sophisticated internal development platform - composed of high-quality applications, complex REST APIs, and event-driven systems - while defining the standards for long-term maintainability and performance across our distributed systems

Responsibilities

• Design and develop robust internal applications, web portals (BE/FE), both REST and event-driven systems that constitute the core internal development platform.
• Develop and manage Infrastructure as Code using Terraform, including reusable modules
• Design, build, and maintain cloud-native infrastructure on AWS
• Support and evolve microservices-based systems, ensuring scalability, reliability, and maintainability
• Maintain observability solutions, including metrics, logs, and tracing (Datadog)
• Troubleshoot and resolve issues across distributed systems, including networking, infrastructure, and application layers
• Collaborate closely with software engineering teams to support scalable and reliable service delivery
• Participate in architecture discussions and technical design reviews
• Improve system reliability, performance, and operational efficiency

Requirements

• Open-minded and collaborative team player, able to adapt quickly in a fast-paced environment
• Demonstrated proficiency in applying software development principles, design patterns, and testing practices to deliver high-quality, clean, and long-term maintainable application code.
• Familiarity with agentic AI / AI-driven automation, including autonomous workflows and LLM-based tooling in both Software development and DevOps
• Strong hands-on experience with AWS cloud services (compute, networking, storage, IAM)
• Strong experience with Terraform and Infrastructure as Code practices
• At least 5 years Experienced in:
• One or more of Python, C#, Java, JavaScript, Go
• Bash, PowerShell
• Linux and Windows
• Experience building and operating microservices architectures
• Strong understanding of cloud networking, including VPC, subnets, routing, security groups, load balancers, and DNS
• Experience with containerization technologies (Docker / ECS)
• Experience with observability platforms such as Datadog or Elasticsearch, with a strong understanding of tag-based data modeling, filtering, and querying.
• Strong troubleshooting skills in distributed systems
• Strong communication skills and ability to work across engineering teams

Nice to have

• Background in software development, including understanding of design patterns and application architecture
• Familiarity with deployment strategies (blue/green, canary, rolling deployments)
• Familiarity with FinOps / cloud cost optimization, including cost visibility and resource efficiency practices

Education and past experience

• Degree in Computer Science or equivalent experience
• Worked as a software developer (preferably backend)
• Experience as a devops engineer (preferably on AWS stack)
• Experience with large-scale, microservices, web systems
• Experience with international teams

Our Values:

Acting with Ownership: Demonstrating individual accountability

Bringing a Forward Mindset: Being action-oriented, bold & entrepreneurial

Collaborating with Curiosity: Exhibiting teamwork through togetherness

Discussing openly, committing jointly: Sharing your views openly

Embracing Empathy: Being egoless & caring

What we Offer:

At Toluna, we’re all about creating a welcoming, diverse workplace where everyone can thrive. We offer competitive pay, great benefits, and plenty of opportunities to grow within our global team. Inclusion and respect are at the heart of what we do. Our community connects over 72 million people across 70 countries. If you’re passionate about making an impact, we’d love to have you on board.

Join our global team. We welcome big thinking and reward great work.