Business Operations Professional

Job ID: 205645
Required Travel : Up to 25%
Managerial - No
Location: Israel- RAANANA (Amdocs Site)

Who are we?

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com

At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world.

In one sentence

This role is accountable for establishing and sustaining a unified governance framework across all IT initiatives.
It serves as a cornerstone in defining and embedding standardized project management practices that promote transparency, alignment, and delivery excellence across the division.
By combining governance rigor, analytical acumen, and cross-functional collaboration, the role ensures informed decision-making and effective execution at scale.
It also oversees selected business operations processes, ensuring cadence, performance tracking, and data-driven reviews that strengthen execution discipline and operational control across IT units.

What will your job look like?

 Establish and maintain the IT governance framework and project management methodology.
 Build and maintain portfolio dashboards and reports that provide management with real-time visibility of project health, timelines, and risks.
 Lead the implementation of governance processes and workflows within Monday.com, ensuring consistent adoption and accurate reflection of project status across IT units.
 Collaborate with IT units to drive adoption, ensure compliance, and promote continuous improvement.
 Identify cross-unit trends, risks, and opportunities and translate insights into actionable recommendations.
 Serve as a trusted advisor to IT leadership, supporting data-driven decisions and operational excellence.

All you need is...

 4–6 years of experience in IT program management, PMO governance, or business operations.
 Strong understanding of project management methodologies (Agile/Waterfall/Hybrid).
 Excellent communication and collaboration skills across diverse teams.
 strong technological orientation and hands-on approach – a must.
 Bachelor’s degree in Industrial Engineering, Information Systems, or related field.
 Experience in large-scale IT or technology-driven environments – an advantage.
 Proven experience in implementing or maintaining processes in Monday.com – an advantage

Why you will love this job:
Be a doer and trusted advisor across teams to ensure the business is achieving goals on a strategic level. Be a key member of a global, dynamic and highly interactive team with various possibilities for personal and professional development.
You will have the opportunity to work in multinational environment for the global market leader in its field!
We provide stellar benefits starting from health insurance, accidental insurance, and life insurance We also provide multiple leave benefits including paid, casual, sick, maternity, paternity, and even marriage leaves!
Build an outstanding career path with us with industry leading internal mobility policies.

Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce