IT Support Specialist

A world-class Medical Technology powerhouse and a global leader in providing life-saving healthcare solutions. With a massive international footprint and an established presence in Israel, the organization integrates advanced medical devices with cutting-edge digital management platforms.

The company offers a stable, mission-driven environment and is renowned for its operational excellence and global standards.

Located in the Sharon area, the company fosters a professional culture with a hybrid work model.

The Role & Responsibilities

• Global Interface: Serving as a key technical point of contact in Israel, collaborating daily with international IT leadership (all communication conducted in English).
• Enterprise-Level Support: Providing high-level technical support for hundreds of local users, covering the full spectrum of IT operations from user lifecycle management to complex troubleshooting.
• Systems Administration: Managing a robust Microsoft-based ecosystem, including Active Directory, Exchange, and Office 365.
• Infrastructure & Virtualization: Taking responsibility for the maintenance and optimization of both physical and virtual server environments (VMWare).
• Security & Networking: Maintaining secure connectivity and network integrity across multiple sites using enterprise-grade security solutions (FortiGate).
• Multi-Site Excellence: Supporting a diverse, distributed environment, ensuring critical systems remain resilient and high-performing.

Requirements

• 3 years of experience in System Administration or IT Support within a large Enterprise / Multi-site organization – Mandatory.
• High-level English (Verbal and Written) for daily interaction with global stakeholders – Mandatory.
• Deep hands-on experience with Windows environments, AD, and Office 365 – Mandatory.
• Practical experience with VMWare and firewalls (e.g., FortiGate) – Mandatory.
• Strong organizational skills and the ability to operate independently within a global framework.