DTC eCommerce Logistic Manager

About the Role

We are a fast-growing DTC eCommerce brand, live for just two years and already generating eight-figure revenue in the U.S. market. As a global premium whiskey glass brand, we operate at the highest standards of product quality, design precision, and operational excellence.

We are looking for an exceptional Logistics Manager to take full ownership of our sourcing, production, inventory, and global shipping operations. This is a high-impact role with real responsibility and direct influence on the brand’s growth and profitability.

Key Responsibilities

• Sourcing and factory relations: Identifying leading factories in China for managing glass and box production.
• Quality control and design: Ensuring that all glasses and boxes are produced to the highest standard, with attention to detail and material quality.
• Implementing product improvements: Leading new improvements to glasses and packaging, ensuring flawless execution in production.
• General and international logistics: Coordinating global shipments, managing inventory, and handling logistics through the Shopify system.
• Inventory management and forecasting: Managing smart inventory systems and planning data-driven inventory forecasts.
• Daily operations management: Overseeing daily orders to ensure timely shipping and proper delivery to customers. Managing field agents to meet defined KPIs for optimal service.
• Negotiation and contract management: Negotiating prices and conditions, working with factories and agents, and signing contracts to improve the brand's overall terms.
• Constant improvement and efficiency: Finding opportunities to reduce costs, work with new factories and suppliers, explore different shipping methods, and optimize the logistics system.
• Creative problem solving: Providing quick solutions to unexpected issues, such as finding alternative factories, expediting production, and securing substitute products to maintain sales during critical periods like Q4.

Requirements

• A perfectionist approach with a strong sense of design and attention to detail.
• Experience in sourcing and production management, especially in the Chinese market.
• Knowledge of logistics, with a preference for international logistics experience.
• Experience with Shopify for managing e-commerce logistics.
• Full proficiency in Excel and Google Sheets, including complex formulas and data analysis.
• Negotiation and contract management skills with factories and agents.
• Strong English skills, spoken English is a significant advantage.
• Creative thinking for product improvement and logistics efficiency.